Operations Coordinator

Ace and Tate; Amsterdam; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Visa sponsorship

Hybrid work environment

25 holidays per year

Pension plan

Travel reimbursement

OpenUp mental health support

Eyewear updates & discounts

Daily lunch

CultureClub events

Job summary

Ace & Tate in Amsterdam is seeking an Operations Coordinator to own order flow and coordinate production with our lens partner for timely delivery.

You will manage logistics, optimize routes and costs, and drive process improvements while collaborating across teams. Hybrid work is offered, with visa sponsorship possible for the right candidate.

Qualifications

• A degree in Operations, Supply Chain, Business, or equivalent experience.
• 2+ years of experience in operations or supply chain coordination.
• Strong organisational and communication skills with a hands-on, problem-solving mindset.
• Comfort working with ERP or order management systems.
• Ability to work independently and collaborate across teams.
• Experience with lens production or consumer goods is a plus.

Responsibilities

• Own customer orders once they reach our lens production partner, ensuring accuracy, speed, and smooth delivery.
• Solve order issues by handling exceptions, shortages, delays, and shipping challenges before they escalate.
• Coordinate production by aligning closely with our lens partner on planning, quality, and delivery deadlines.
• Manage logistics by overseeing shipments and optimising routes, lead times, and costs.
• Drive improvements by managing RFCs and optimisation projects such as new lens offerings and replenishments.
• Build strong partnerships with our lens supplier and production partner to improve performance and efficiency.
• Track key KPIs and identify cost-saving and process improvement opportunities.

Skills

Operations

Supply chain coordination

Cross-functional collaboration

Problem solving

Education

Degree in Operations, Supply Chain, Business

Tools

ERP systems

Job description

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We’re looking for an Operations Coordinator at our Headquarters in Amsterdam, 40 hours per week.

What our Operations Coordinators do:

• Own customer orders once they reach our lens production partner, ensuring accuracy, speed, and smooth delivery.
• Solve order issues by handling exceptions, shortages, delays, and shipping challenges before they escalade.
• Coordinate production by aligning closely with our lens partner on planning, quality, and delivery deadlines.
• Manage logistics by overseeing shipments and optimising routes, lead times, and costs.
• Drive improvements by managing RFCs and optimisation projects such as new lens offerings and replenishments.
• Build strong partnerships with our lens supplier and production partner to improve performance and efficiency.
• Track key KPIs and identify cost-saving and process improvement opportunities.

What we’re looking for

• A degree in Operations, Supply Chain, Business, or equivalent experience.
• 2+ years of experience in operations or supply chain coordination.
• Strong organisational and communication skills with a hands-on, problem-solving mindset.
• Comfort working with ERP or order management systems.
• Ability to work independently and collaborate across teams.
• Experience with lens production or consumer goods is a plus.

What we offer...

• A competitive salary, if needed we can offer visa sponsorship.
• A flexible hybrid work environment.
• 25 holidays per year (based on full time) plus additional tenure-based days (2 extra days after 1 year of work, and 3 days extra after 2 years of employment).
• Company pension plan.
• Travel reimbursement if you live more than 10kms from our HQ.
• Wellbeing: a collab with ClassPass and free access to unlimited mental health support via our partner OpenUp.
• Continuous free updates of your eyewear collection plus great discounts!
• Daily nutritious lunch and healthy snacks.
• Participation in events planned by our CultureClub (e.g. Borrel XXL, &talks, holiday gifting, ...).

Video tour of the Ace & Tate headquarters, showcasing the office environment, common areas, and team members working together

Why Ace & Tate?

HQ is where we shape every part of the Ace & Tate experience. It’s fast-paced, collaborative and full of space to grow. Growth here means:

You’ll be trusted with real responsibilities (not just tasks) and supported to deliver work that matters.

Flexibility and autonomy

Learning that fits you