Operations Administrator Europe

Neara; Amsterdam; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

LionsBot in Amsterdam, Netherlands, seeks an operations administrator to manage invoicing, quotes, and spare parts logistics for European dealers.

You will work with ERP systems (SAP Business One or NetSuite), create POs and invoices, and maintain HS codes and product data. Strong English communication is essential for cross-border coordination.

Qualifications

• 2+ years in operations administration, procurement, logistics coordination, or order management.
• Hands-on ERP experience (SAP Business One, NetSuite, or equivalent) — must be able to create POs and invoices independently.
• Experience preparing commercial quotes from price lists in a B2B context.
• Strong written English for professional communication with European dealers and partners.
• High attention to detail — invoicing and quoting errors have direct financial consequences.
• Familiarity with international trade documentation (HS codes, commercial invoices) is a strong plus.

Responsibilities

• Issue invoices (robots and spare parts) and credit notes accurately and within 24 hours of delivery/shipment confirmation.
• Preparing spare parts forecast based on the spare parts order receiving from customers and following with SG team on spare parts shipping
• Transparent communication with customers on spare parts and related queries
• Prepare and issue commercial quotes for sales and service requirements based on approved price lists.
• Maintain spare parts master data in ERP including HS codes, country of origin, and product descriptions.
• Provide daily status updates to GM Europe on invoicing and quoting activity.

Skills

English communication

Attention to detail

ERP systems

Invoicing & quoting

Tools

SAP Business One

NetSuite

Job description

About Us

Welcome to LionsBot!

At LionsBot, we are building the future of cleaning through autonomous robotics and AI-driven solutions.

Our mission is to transform the commercial cleaning industry by making operations more efficient, sustainable, and intelligent.

We are a fast-growing, innovation-driven company where flexibility, speed, and execution matter. Every role has a direct impact on our success, and every team member contributes to shaping what we are building.

We believe in continuous growth and learning. As the company evolves, so do our people —there are always opportunities to step outside your comfort zone, take ownership, and develop new skills.

If you are looking for a place where your work truly matters and where you can grow together with a dynamic team, we would love to hear from you.

Key Responsibilities

• Issue invoices (robots and spare parts) and credit notes accurately and within 24 hours of delivery/shipment confirmation.

• Preparing spare parts forecast based on the spare parts order receiving from customers and following with SG team on spare parts shipping

• Transparent communication with customers on spare parts and related queries

• Prepare and issue commercial quotes for sales and service requirements based on approved price lists.

• Maintain spare parts master data in ERP including HS codes, country of origin, and product descriptions.

• Provide daily status updates to GM Europe on invoicing and quoting activity.

Required Qualifications

• 2+ years in operations administration, procurement, logistics coordination, or order management.

• Hands-on ERP experience (SAP Business One, NetSuite, or equivalent) — must be able to create POs and invoices independently.

• Experience preparing commercial quotes from price lists in a B2B context.

• Strong written English for professional communication with European dealers and partners.

• High attention to detail — invoicing and quoting errors have direct financial consequences.

• Familiarity with international trade documentation (HS codes, commercial invoices) is a strong plus.