Inside Sales Representative (Support)

Odd.Bot; Rotterdam; On-site; EUR 29,000 - 38,000; Full time

Job summary

Odd.Bot is seeking an inside sales and sales support specialist in our Rotterdam team. You will qualify leads, draft quotations, confirm orders, and ensure accurate invoicing while coordinating handovers to the Service & Production teams.

You will prepare events and sales materials, support trade shows, and optimize order processes. Strong CRM and ERP experience, fluent Dutch and English are essential, with German or French a plus.

Qualifications

• Minimum 3 years in inside sales or sales support within a B2B environment.
• Fluent Dutch and excellent English (spoken and written).
• Experience with CRM and ERP systems, order processing and invoicing.
• Ability to coordinate logistics for events and materials.

Responsibilities

• Lead qualification and managing the first leg of the sales pipeline.
• Drafting error-free quotations and confirming orders.
• Create invoices and manage deal administration.
• Coordinate handover of sold robots to Service & Production teams.
• Prepare customer events and sales materials for field colleagues.

Skills

CRM proficiency

ERP systems

Order processing

Invoicing

Dutch language

English language

B2B sales support

Cross-functional collaboration

Detail oriented

Tools

CRM software

ERP software

Job description

We focus on output and responsibility. As a top player in our internal service department, you will only be successful if you achieve the following outcomes in your first year:

Lead qualification: You manage the first leg of the sales pipeline. You proactively follow up on incoming leads. You qualify these criteria such as crop type, track width, soil conditions, and budget, and transfer qualified leads to the Sales & Field Engineers

Deal administration: You take the administrative lead: you draw up error-free quotations at lightning speed, confirm them with firm orders, and create the invoices.

The Transfer: You are the bridge between commerce and technology. You ensure a watertight handover of sold robots (sales) to the Service & Production team (delivery).

Event & Material Support: You prepare planned customer events and trade shows down to the last detail and ensure that sales materials (from brochures to presentations) are always available and up to date for your colleagues in the field.

The behaviour we’re looking for:

We’re looking for a pragmatic and meticulous doer. You identify with our Odd.VALUES:

Reliable & Accurate: you have an eagle eye for detail and understand that a misplaced comma in an invoice or order can have major consequences.

Structured & Agile: you are strong at planning, but switch gears just as easily if a colleague needs last-minute sales material or an urgent quote.

Team player: you enjoy relieving the field service team and actively build a culture of open collaboration and clear internal processes.

What are you definitely bringing?

At least 3 years of experience in an inside sales, order administration, or sales support role within a B2B environment (preferably in engineering or agriculture).

Strong communication skills: you have a strong yet caring personality. You switch easily between various disciplines within our organisation, with our clients, and with our partners.

System and Administrative knowledge: Proven experience with CRM and ERP systems (such as order processing and invoicing flows) and the flawless management of administrative data.Organisational talent: Demonstrable experience coordinating ancillary logistical matters, such as trade fairs, customer events, and inventory management of sales or marketing materials.

Language proficiency: Fluent Dutch and excellent English (both spoken and written, essential for quotations/invoices). Knowledge of German and/or French is a strong plus.

Scale-up mentality: You thrive in a dynamic, fast-changing environment and have the trait to optimise processes yourself when you see that improvements can be made.

What We Offer

A key commercial role in a growing impact scale-up with tangible high-tech products (robotics/AI).

A dynamic role with a nice balance between commerce (lead conversion) and people (customer contact).

A culture where we work like a top-tier sports team, take collective responsibility for our social BHAG, and communicate openly with one another.

A competitive salary (between €2,600 and €3,400 gross per month, depending on knowledge and experience)

Are you the driving force behind our commercial organisation? In your response, do not send us standard stories, but concrete examples. E.g. tell us how you have streamlined order processes in the past, how you have successfully connected sales and operations, and what structure you will bring to Odd.Bot . We look forward to it!