On-Site IDC Facility Engineer (5×8 Operations)

Thundersoft; Rotterdam; Presencial; EUR 45.000 - 65.000; Tempo integral

Resumo da vaga

Thundersoft seeks an Overseas Facility Engineer responsible for 5×8 on-site IDC operations, ensuring infrastructure stability and prompt incident response. You will monitor systems, perform routine inspections, manage changes, and collaborate across multi-regional teams.

Requirements include 1+ year in IDC operations or related infra maintenance, plus knowledge of facility management for IT/telecom. On-site role in a multinational setting with strict operational standards.

Qualificações

• Minimum 1 year in IDC operations or related infrastructure maintenance.
• Prefer background in electrical/HVAC facility management.

Responsabilidades

• Perform 5×8 on-site IDC duties and respond after hours when incidents occur.
• Update and maintain infrastructure records with high accuracy and monitor alarms.
• Conduct facility inspections per Alibaba IDC standards and follow-up.
• Respond quickly to incidents per IT ops guidelines and report actions.
• Troubleshoot IDC infrastructure: power, HVAC, low-voltage systems.
• Apply monitoring, capacity, security, and availability knowledge to improve ops.
• Create and implement change MOPs to avoid incidents.
• Handle other tasks per Service Contracts and outsourcing docs.

Conhecimentos

IDC operations

Infrastructure maintenance

Facility management

Communication

Team collaboration

Formação

Electrical Engineering

HVAC

Related technical fields

Descrição da vaga

Thundersoft seeks an Overseas Facility Engineer responsible for 5×8 on-site IDC operations, ensuring infrastructure stability and prompt incident response. You will monitor systems, perform routine inspections, manage changes, and collaborate across multi-regional teams.

Requirements include 1+ year in IDC operations or related infra maintenance, plus knowledge of facility management for IT/telecom. On-site role in a multinational setting with strict operational standards.