Information Technology Engineer

ThunderSoft; Haarlemmermeer; On-site; EUR 45,000 - 65,000; Full time

Job summary

A leading technology services company is seeking an IDC Technician for on-site duties in the Netherlands. The ideal candidate will monitor and troubleshoot hardware in data centers while adhering to safety protocols. The role requires flexibility with shift work, including nights and weekends. Candidates must have an associate degree and over three years of industry experience, coupled with strong troubleshooting and basic IT skills. Join a dynamic team and help maintain critical IT infrastructure operations.

Qualifications

• More than 3 years of industry experience in data center operations.
• Skills in hardware troubleshooting and maintenance.
• Ability to follow instructions and SOPs accurately.

Responsibilities

• Perform on-site duties at the IDC according to shift schedule.
• Respond to incidents and execute work orders.
• Troubleshoot hardware issues with servers and switches.
• Conduct routine inspections and report potential risks.
• Assist with installation and maintenance tasks.
• Follow standard operating procedures (SOPs) and document all work accurately.

Skills

Data center operations skills

Hardware troubleshooting and maintenance

Basic IT knowledge (servers, switches)

Communication and collaboration

Education

Associate degree or equivalent

Computer science or related fields

Tools

Data center equipment

Troubleshooting tools

Job description

We are looking for a hands‑on IDC Technician to perform on‑site duties at our Internet Data Center (IDC) in Rotterdam or Amsterdam. The role involves monitoring hardware, troubleshooting issues, executing work orders, and supporting day‑to‑day operations while following safety and service protocols. The position requires shift work (including night and weekend rotations).

Key Responsibilities

• Perform on-site duties at the IDC according to shift schedule (7×24 / 5×8).
• Respond to incidents and execute work orders, including urgent or temporary tasks.
• Troubleshoot and resolve hardware issues with servers, switches, cables, and other IDC equipment.
• Conduct routine inspections and report potential risks or equipment issues.
• Assist with installation, racking, deployment, maintenance, and minor construction tasks.
• Follow standard operating procedures (SOPs) and document all work accurately.

Qualifications

• Degree: Associate degree (full‑time) or equivalent and above
• Major: Computer science or related fields

Work Experience

• Industry experience: More than 3 years
• Years of experience: More than 3 years
• Skills: Data center operations skills, understanding of IT infrastructure, team, management, communication and collaboration

Required Skills

• Hardware troubleshooting and maintenance skills.
• Basic IT knowledge (servers, switches, networking equipment).
• Ability to follow instructions and SOPs accurately.
• Willingness to work shifts, including nights and weekends.

Preferred Skills

• Good communication and teamwork skills.
• Strong self-discipline and reliability.
• Basic English or Dutch/Chinese language skills are a plus.

Location

Compensation

• Salary and benefits will be discussed during the interview process.