A leading tech company in Amsterdam is seeking an IDC Technician for Data Center Operations. The role involves performing on-site maintenance, responding to incidents, and monitoring system environments. Ideal candidates will have a diploma in IT or related fields, basic IT hardware knowledge, and will work in a shift-based environment. Strong communication and collaboration skills are essential, along with fluency in English and another language.
Qualifications
Fluent in English and another language (local or Chinese).
Basic understanding of data center operations or IT infrastructure.
Experience in IT support or hardware maintenance is a plus.
Responsibilities
Perform operations and maintenance in the Data Center (IDC).
Respond to incidents and service requests as per SLA targets.
Monitor data center environment, identify risks, and perform inspections.
Handle emergency incidents and adhere to EOP procedures.
Manage tasks and follow SOP workflows using ticketing systems.
Support installation and maintenance of IT equipment.
Assist with on-site support and site surveys when required.
Skills
Basic knowledge of IT hardware (servers, network devices, cabling)
Familiarity with ticketing systems
Proficiency in Microsoft Office tools
Education
Diploma or above in Computer Science, IT, or related fields
Job description
A leading tech company in Amsterdam is seeking an IDC Technician for Data Center Operations. The role involves performing on-site maintenance, responding to incidents, and monitoring system environments. Ideal candidates will have a diploma in IT or related fields, basic IT hardware knowledge, and will work in a shift-based environment. Strong communication and collaboration skills are essential, along with fluency in English and another language.