Data Center IT Manager-Amsterdam, the Netherlands

Alibaba Cloud; Amsterdam; On-site; EUR 90,000 - 150,000; Full time

Job summary

Alibaba Cloud in Amsterdam is seeking a senior Data Center Operations Lead to oversee daily IDC operations, optimize service quality, and manage risk across a 10+MW facility. You will coordinate with HQ in China and local/regional government bodies, balancing cost and safety while delivering reliable IT services.

The role requires 3+ years leading large data center teams, deep IT operations knowledge, cloud experience, and travel readiness. Excellent Excel/PowerPoint skills are essential.

Qualifications

• Bachelor's degree in Electrical or Mechanical engineering is required.
• 3+ years of global large data center operation (10+MW) as team leader with a team of 15+ people.
• Deep knowledge of Data Center IT Operation.
• Knowledge of cloud technologies and architectures, IT service delivery principles and best practices.
• Highly driven, self-managed with strong problem analysis and critical thinking.
• Knowledge of data center construction procedures.
• Willingness to travel domestically and internationally (roughly 25–50%).
• Proficiency in Excel and PowerPoint.
• Mandarin Chinese proficiency is a must for HQ coordination in China.

Responsibilities

• Operate and manage daily computer room operations, balancing service quality, efficiency, cost and safety to support department business operations.
• Respond to Ali IDC risk events and emergency faults to ensure controllable operation risks.
• Build efficient cooperation with regional government departments and meet government operation requirements.
• Provide on-site technical support for business equipment, understand needs and network structure, and promote cross-team operation projects.
• Lead talent development, capacity training, risk control, team culture, and assess IDC on-site operation and maintenance teams.

Skills

Data Center IT Operation

Cloud technologies

IT service delivery

Excel

PowerPoint

Mandarin Chinese

Education

Bachelor's degree in Electrical or Mechanical engineering

Tools

Excel

PowerPoint

Job description

• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation of IDC, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling Ali IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with Regional government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on-site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
• Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance ecological team management and assessment of the IDC on-site operation and maintenance team;

• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation of IDC, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling Ali IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with Regional government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on-site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
• Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance ecological team management and assessment of the IDC on-site operation and maintenance team;

Job Requirements

• Bachelor's degree in an Electrical or Mechanical engineering
• 3+ years experience in global large data center operation (10+MW) as team leader，management team with more than 15 people
• Deep knowledge of Data Center IT Operation
• Functional knowledge of cloud technologies and architectures, IT service delivery principles and best practices
• Highly driven, self-managed individual, greatly developed problem analysis and critical thinking experience
• Knowledge of data center construction procedure
• Ability to travel domestically and internationally as needed (25% to 50%+ at times)
• Must be familiar with Excel and PowerPoint
• Bilingual in Mandarin Chinese is a must as the role will need to coordinate with HQ in China.