On-Site App Services Coordinator (12M Contract)

Koninklijke Verkade nv; Zaandam; On-site; EUR 65,000 - 85,000; Full time

Benefits offered by this job

Development opportunities through plAD

Competitive salary

Full-time employment (37.5 hours)

Pension in Zoetwaren

Discounts on health insurance

Snacks from personnel store

Job summary

Koninklijke Verkade nv, part of pladis, is seeking an Application Services Coordinator to manage a portfolio of business applications across Europe. Based on-site in Zaandam, you will bridge business users, vendors and IT teams to ensure applications are available, well documented, and continually improved.

You will own incident management, lifecycle upgrades, release management and change delivery, while partnering with regional colleagues and external service providers to drive user adoption

Qualifications

• 3-10 years of experience in Application Management or Business Applications Support.
• Experience supporting enterprise applications and working with third-party vendors.
• Experience coordinating system enhancements, releases, or application-related projects.

Responsibilities

• Own day-to-day operation, availability, and performance of assigned applications.
• Manage incidents, service requests, problem resolution, and root cause analysis.
• Monitor application health, interfaces, integrations, and operational KPIs.
• Maintain support procedures, operational documentation, and knowledge articles.
• Coordinate upgrades, releases, patches, enhancements, and change requests.
• Support application-related projects, testing, deployments, and business readiness activities.
• Ensure solutions are delivered with minimal business disruption and aligned to governance standards.

Skills

Application Management

ITIL

SQL

Data Analysis

Vendor Management

Project Coordination

Change Management

Stakeholder Management

Communication

Tools

ERP Systems

Interfaces & Integrations

Job description

Koninklijke Verkade nv, part of pladis, is seeking an Application Services Coordinator to manage a portfolio of business applications across Europe. Based on-site in Zaandam, you will bridge business users, vendors and IT teams to ensure applications are available, well documented, and continually improved.

You will own incident management, lifecycle upgrades, release management and change delivery, while partnering with regional colleagues and external service providers to drive user adoption