On-Call Front Desk Host - Rotterdam

Minor Hotels; Rotterdam; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

End of year bonus (up to 100% of gross

Refer-a-friend bonus (500 EUR)

Employee rates starting from €36 in NH

Job summary

NH Atlanta Rotterdam is seeking a Day/Night Receptionist on-call to join the Front Office team in Rotterdam. You will be the first point of contact for international guests from check-in to check-out, handling inquiries with a warm, professional demeanor.

You must enjoy guest service, be able to multitask, and be available for rotating morning, evening, and night shifts. Relevant education is a plus; starting in June, three days per week.

Qualifications

• Experience delivering guest-focused service in hospitality is preferred.
• Ability to stay calm and organized during busy periods.
• Relevant hospitality education is a plus.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Answer phone calls and handle guest emails with courtesy.
• Coordinate with other departments for guest requests and amenities.
• Prepare handover and manage cash register during shifts.

Skills

Guest service

Prioritization

Computer systems

Multitasking

Education

Hospitality education

Job description

NH Atlanta Rotterdam is seeking a Day/Night Receptionist on-call to join the Front Office team in Rotterdam. You will be the first point of contact for international guests from check-in to check-out, handling inquiries with a warm, professional demeanor.

You must enjoy guest service, be able to multitask, and be available for rotating morning, evening, and night shifts. Relevant education is a plus; starting in June, three days per week.