Ocean Import Coordinator - End-to-End Logistics and Customs

PSA BDP; Rotterdam; On-site; EUR 32,000 - 46,000; Full time

Job summary

PSA BDP in Rotterdam (Netherlands) seeks an experienced Logistics Clerk for ocean import operations. You will plan, book, and coordinate shipments, and manage end-to-end order processing.

The role requires 2–3 years in ocean imports and 1–3 years in customer service, with Dutch and English fluency, strong communication, and teamwork. College degree preferred but not required; MS Office proficiency is expected.

Qualifications

• 2–3 years of ocean import shipment experience.
• 1–3 years in a customer service environment preferred.
• College degree preferred but not required.
• Fluent in Dutch and English.

Responsibilities

• Plan, book, and coordinate ocean import orders.
• Follow up shipment and manage order processing.
• Prepare import documents for customs.
• Handle documentation, invoicing, and filing.
• Provide feedback and reports to customers.
• Troubleshoot operations.
• Report non-conformances per KPIs.
• Coordinate with subcontractors.
• End-to-end order processing.
• Ensure punctual and flawless documentation.

Skills

Ocean import operations

Customer service

Dutch language

English language

Attention to detail

Teamwork

MS Office

Education

College degree preferred

Tools

MS Office

Job description

PSA BDP in Rotterdam (Netherlands) seeks an experienced Logistics Clerk for ocean import operations. You will plan, book, and coordinate shipments, and manage end-to-end order processing.

The role requires 2–3 years in ocean imports and 1–3 years in customer service, with Dutch and English fluency, strong communication, and teamwork. College degree preferred but not required; MS Office proficiency is expected.