Logistics Service Coordinator Ocean Import - LLP

BDP International; Rotterdam; Hybrid; EUR 38,000 - 48,000; Full time

Job summary

BDP International is seeking a Logistics Service Coordinator Ocean Import - LLP to manage order processing, planning and booking of transportation, and shipment coordination. You will handle administration, invoicing, and customer feedback via multiple channels, ensuring timely, accurate updates.

The ideal candidate has 2–3 years experience in ocean import and 1–3 years in customer service, with strong Dutch and English skills and a proactive, collaborative mindset.

Qualifications

• Two to three years of experience handling ocean import functions.
• One to three years in a customer service environment preferred.
• Bachelor's degree preferred but not required.
• Good knowledge of Dutch and English is mandatory.
• Able to work in a fast-paced office.
• Strong communication, attention to detail and organizational skills.
• Strong teamwork attitude required.
• PC literate with MS Office applications.

Responsibilities

• Order processing management.
• Planning / Booking transportation orders.
• Coordination / follow up of the shipment.
• Administration / invoicing.
• Feedback to the customer via mail, phone, or EDI.
• Operational troubleshooting.
• Non-conformance reporting per KPI.
• Cooperation with approved subcontractors per rates.
• Punctual and flawless order handling and documentation.

Skills

Dutch language

English language

Teamwork

MS Office

Education

Bachelor's Degree

Tools

MS Office

Job description

Logistics Service Coordinator Ocean Import - LLP - (8327)

Job Title

Logistics Service Coordinator Ocean Import - LLP

Education

Bachelor's Degree

Location

Staff

Category

Operations

Job Type

Permanent

Job Description

About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job summary

• Coordination and execution of customer orders in accordance with their requirements and/or procedures

Tasks & responsabilities:

• Order processing management
• Planning / BookingTransportation orders
• Coordination / follow up of the shipment
• Administration / invoicing
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (Mail, phone, EDI)
• Operational troubleshooting
• Non-conformance reporting in accordance with the KPI’s
• Cooperation with approved subcontractors in accordance with agreed rates
• Punctual and flawless order handling and documentation

Exemption Type

Job Requirements

Requirements:

• The ideal candidate hastwo (2) to three (3) years of experience handlingoceanimport functions
• Prefer at least one (1) to three (3) years of experience in a customer service type environment.
• A college degree is preferred but not required.
• Good knowledge of Dutch and English is mandatory
• Must be able to work in a fast paced office.
• Good communication, attention to detail, and organizational skills required.
• Candidate must possess a strong team work attitude.
• Candidate must be PC literate with MS Office applications.

***Thisis a great opportunity to advance your career! Come join our growing BDP team!***

BDP International - The Employer of Choice