Ocean Import Team Lead: Drive Operations & Growth

PSA BDP; Rotterdam; On-site; EUR 50,000 - 70,000; Full time

Job summary

PSA BDP, a leading logistics provider, seeks a Team Leader Ocean LLP in Rotterdam to supervise a freight-forwarding team and ensure timely order handling and documentation. You will ensure KPI compliance, maintain customer SOPs, and mentor team members to deliver reliable, compliant services.

You will drive cross-training, resolve operational issues, and contribute to continuous improvements across customer accounts in a fast-paced port-centric environment.

Qualifications

• 3-5 years of experience in freight forwarding and knowledge of logistics documentation and relevant regulations.
• Strong organizational and problem-solving skills.
• Leadership skills with the ability to motivate and guide a team.
• Proficiency in Microsoft Office and related software.
• Fluent in English and Dutch (written and spoken).
• Strong attention to detail, analytical skills, and service-oriented attitude.
• Proactive, adaptable and able to work under pressure.
• Demonstrated ability to motivate and develop team members.

Responsibilities

• Supervise and guide the team, ensuring accurate and timely processing of orders.
• Oversee documentation processes, including SOP updates and invoice handling.
• Monitor compliance with KPI’s service agreements and procedures.
• Maintain and update SOPs and work instructions for each customer account.
• Identify and resolve operational issues, escalating as needed.
• Perform financial month closing checks.

Skills

Leadership

Organizational skills

Problem solving

Microsoft Office

Attention to detail

English

Dutch

Job description

PSA BDP, a leading logistics provider, seeks a Team Leader Ocean LLP in Rotterdam to supervise a freight-forwarding team and ensure timely order handling and documentation. You will ensure KPI compliance, maintain customer SOPs, and mentor team members to deliver reliable, compliant services.

You will drive cross-training, resolve operational issues, and contribute to continuous improvements across customer accounts in a fast-paced port-centric environment.