We are looking for a motivated and passionate NIO House Specialist intern to join the team at NIO House Amsterdam. In this intership you will get hands-on experience working in an innovative environment and supporting various aspects of the NIO House operations, customer engagement, and brand-building efforts. This is an exciting opportunity to be part of a forward-thinking company, contribute to the electric vehicle revolution, and gain valuable experience in a dynamic, customer-focused setting.
Key Responsibilities
- Customer (User) Engagement & Support: Support the team in welcoming visitors and NIO community members, while providing information about NIO House Amsterdam, NIO services, and the overall user experience.
- Event Coordination: Assist in organizing and coordinating community events, workshops, product showcases, and user activities within NIO House Amsterdam. Contribute creative ideas to further enhance the user journey and community engagement.
- Brand Ambassador: Represent NIO’s values, vision, and premium lifestyle by ensuring every visitor and user enjoys a warm, inspiring, and memorable experience at NIO House Amsterdam.
- Operational Support: Provide support in the daily operations of NIO House Amsterdam, including showroom presentation and maintenance, inventory management, reservations, and administrative tasks to ensure smooth day-to-day operations.
- Content Creation: Support the development of marketing materials and social media content to promote NIO House Amsterdam events, campaigns, and community initiatives.
- Market Research: Conduct research on market trends, user feedback, and competitor activities to help the team better understand and respond to the local market.
- Cross-functional Collaboration: Work closely with different teams, including User Development (Marketing), User Support, and Sales, to contribute to NIO’s growth and community-building efforts in the Netherlands.
Requirements
- Currently pursuing or recently completed a Bachelor’s or Master’s degree in Marketing, Business, Communication, Hospitality, or a related field.
- Strong communication and interpersonal skills with a user-first and hospitality-driven mindset.
- Comfortable working in a dynamic, fast-paced environment with strong attention to detail.
- Available to work weekends and support events when needed.
- Fluent in English (Dutch and/or Mandarin is a plus).
- Familiarity with social media platforms and content creation tools is considered a plus.
- Positive, proactive, and eager to learn, with a creative and hands-on attitude.
- Affinity with premium brands, hospitality, lifestyle concepts, or electric mobility is a plus.
What We Offer:
- Hands-on experience in a cutting-edge company within the rapidly growing electric vehicle industry.
- The opportunity to work in a collaborative and international environment.
- Exposure to various functions, including customer engagement, marketing, and event planning.
- Mentorship from experienced professionals who will support your personal and professional development.
- A chance to contribute to the future of mobility and sustainability.
About NIO House:
NIO House is a lifestyle center designed to showcase NIO’s electric vehicles while offering a space for community engagement and innovation. It combines a premium showroom with a café, workspaces, and event venues, bringing people together around the themes of sustainability, technology, and culture. This space reflects NIO’s commitment to creating a user-centric ecosystem where people can connect, share ideas, and experience the future of smart mobility.