Night Receptionist (f/m/d)

Hotelprofessionals - Meininger Hotel Amsterdam Amstel; Amsterdam; On-site; EUR 22,320 - 31,248; Full time

Benefits offered by this job

25% night surcharge

Extra vacation days

Employee events and team activities

Travel expenses covered

Discount platform access

Job summary

Hotelprofessionals - Meininger Hotel Amsterdam Amstel seeks a Night Receptionist to enhance guest experiences during night hours. The ideal candidate should be passionate about hospitality and demonstrate an outgoing personality, ready to assist guests with check-ins, inquiries, and support during their stay.

You will effectively manage operational tasks and collaborate with the team in a dynamic hotel environment. Flexibility to work both weekdays and weekends is crucial. Join us to contribute to an exciting and vibrant workplace.

Qualifications

• Initial experience in hospitality is essential.
• Outgoing personality, adaptable to dynamic environments.
• Team player willing to assist colleagues.

Responsibilities

• Create memorable stays for guests.
• Manage check-ins and check-outs efficiently.
• Provide guests with advice on local attractions and services.

Skills

Hospitality experience

Outgoing personality

Fluency in English

Good knowledge of front office systems

Job description

Night Receptionist (f/m/d)

MEININGER Hotel Amsterdam Amstel

Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests at MEININGER Hotel Amsterdam Amstel?

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities, and counting!

Central locations. Flexible rates. Friendly people. Modern spaces. Fun vibes. All in one place. But, our success formula is complete only with ... You. Join either our terrific offices in Berlin and Milan, or our awesome hotel teams, and let's create together fantastic memories for our guests: families, couples, business travelers, groups, school classes, and backpackers.

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and goodbye process from A to Z
• You manage check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You are regularly checking the hotel during the night
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays and weekends

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating an unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges togetherYou have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English and any other language is an advantage

WHAT MEININGER OFFERS

• Fair compensation package + 25% night surcharge
• Working 4 days per week (32 hours) with a full-time salary
• Extra vacation days for every year with MEININGER, company jubilees
• Employee events and team activities: M-days, Christmas party, team-building events
• Quarterly evaluation rounds to make sure you're still happy
• Staff nights and discounts for your family and friends in all MEININGER hotels
• Travel expenses (Covered from 0 to 50 km)
• Access to discount platform "BenefitsAtWork"
• The occasional opportunity to travel to support new openings or exchange programs
• Growth and development opportunities as part of an internationally expanding organization