Multilingual Tech Support Consultant – Vet Diagnostics

IDEXX; Hoofddorp; Hybrid; EUR 40.000 - 56.000; Vollzeit

Benefits dieser Stelle

Annual bonus

Bike plan

Volunteer paid days off

25 days holidays / year

Retirement/Pension plan

Zusammenfassung

IDEXX in Hoofddorp is seeking a Technical Customer Support Consultant to deliver high-quality technical support for diagnostic solutions, handling hardware and software issues. This role blends customer service with technical troubleshooting in a hybrid setup.

You will coordinate installations, resolve integration challenges, and work with internal teams to ensure customers maximize IDEXX solutions across Europe.

Qualifikationen

• Fluent in English and at least one other European language.
• Proven experience delivering high-quality customer support in technical or service environments.
• Strong collaboration across teams to resolve complex issues.
• Proactive problem-solver with clear communication.

Aufgaben

• Provide technical support on diagnostic analyzers and software solutions.
• Coordinate installations and troubleshoot hardware and integration issues.
• Partner with internal teams to resolve customer challenges efficiently.
• Guide customers through troubleshooting and best practices.

Kenntnisse

English fluency

Other European language

Customer support

Technical aptitude

Ausbildung

Technical or scientific degree or equivalent

Jobbeschreibung

IDEXX in Hoofddorp is seeking a Technical Customer Support Consultant to deliver high-quality technical support for diagnostic solutions, handling hardware and software issues. This role blends customer service with technical troubleshooting in a hybrid setup.

You will coordinate installations, resolve integration challenges, and work with internal teams to ensure customers maximize IDEXX solutions across Europe.