Hybrid Veterinary Diagnostics Tech Support Specialist
IDEXX
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Benefits offered by this job
Job summary
IDEXX is recruiting a Technical Customer Support Specialist for its Hoofddorp site, offering hybrid work with onsite presence required. You will resolve hardware and software issues across IDEXX diagnostic solutions, coordinate installations, and collaborate with cross-functional teams to ensure customer success in Europe.
The role emphasizes bilingual customer engagement (French and Portuguese), strong technical underpinnings, and a proactive approach to problem solving in a fast-paced
Qualifications
- Fluency in French and Portuguese.
- Strong technical aptitude with hardware, software, or networking exposure.
- Excellent communication and interpersonal skills.
- Experience delivering high-quality customer service in technical environments.
- Ability to multitask in fast-paced, multi-channel environments.
Responsibilities
- Provide technical support on diagnostic analyzers and software solutions.
- Coordinate installations and troubleshoot hardware and integration issues.
- Partner with internal teams to resolve customer challenges efficiently.
- Guide customers through troubleshooting and best practices.
Skills
Education
Tools
Job description
IDEXX is recruiting a Technical Customer Support Specialist for its Hoofddorp site, offering hybrid work with onsite presence required. You will resolve hardware and software issues across IDEXX diagnostic solutions, coordinate installations, and collaborate with cross-functional teams to ensure customer success in Europe.
The role emphasizes bilingual customer engagement (French and Portuguese), strong technical underpinnings, and a proactive approach to problem solving in a fast-paced
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