Multilingual Digital Holiday Guide - Hybrid Work Perks

Sunweb Group; Rotterdam; Hybrid; EUR 28,000 - 33,000; Full time

Benefits offered by this job

ATV days

Up to 20% brand discount

Hybrid work

Office furniture & IT equipment

25 holidays

LinkedIn Learning & coaching

Travel allowances

Job summary

Sunweb Group is hiring a Digital Holiday Guide to be the first point of contact for travelers, both online and on destination. You’ll help guests feel supported, inspired, and cared for, using Dutch, French and English to tailor responses and recommendations.

The role is full-time with a hybrid office arrangement in the Netherlands, starting Oct/Nov 2026. You’ll handle inquiries via phone, chat, email, and messaging apps, propose excursions, and coordinate with the Holiday Services team to

Qualifications

• Fluent communication in Dutch, French, and English.
• Tech-savvy with digital tools and apps.
• Calm under pressure and able to find quick solutions.
• Willingness to work in shifts and travel-ready.
• Strong organizational skills for reservations and details.
• Knowledge of destinations to tailor recommendations.

Responsibilities

• Be the first point of contact for travelers via phone, chat, email, and messaging apps.
• Solve problems quickly and professionally, ensuring guests feel cared for.
• Recommend excursions and activities to enhance holidays.
• Use digital tools to provide smooth, efficient support.
• Inspire travelers with tailored options to optimize their experience.

Skills

Fluent communication in Dutch, French,

Tech confidence

Problem-solving

Flexibility

Organizational skills

Destination knowledge

Job description

Sunweb Group is hiring a Digital Holiday Guide to be the first point of contact for travelers, both online and on destination. You’ll help guests feel supported, inspired, and cared for, using Dutch, French and English to tailor responses and recommendations.

The role is full-time with a hybrid office arrangement in the Netherlands, starting Oct/Nov 2026. You’ll handle inquiries via phone, chat, email, and messaging apps, propose excursions, and coordinate with the Holiday Services team to