Dutch-Speaking Travel Customer Support – Hybrid Amsterdam

Multilingual Jobs Worldwide; Amsterdam; Hybrid; EUR 29,000 - 31,000; Full time

Benefits offered by this job

Hybrid after training

Travel reimbursement

25 vacation days (full-time)

End-of-year bonus

Bicycle plan

Job summary

Multilingual Jobs Worldwide in Amsterdam is seeking a Dutch-speaking Customer Service Representative to join our international travel team. You will support travel agencies with bookings, inquiries and loyalty programs while delivering accurate and friendly help.

The first 8 weeks are full-time and on-site in Amsterdam, Monday–Friday 09:00–17:30. After training, you’ll work hybrid (3 days in the office, 2 days from home).

Qualifications

• English proficiency required and ability to work with multiple computer systems.
• Strong communication and problem-solving skills.
• Customer service experience is preferred but not required.
• Ability to work in a fast-paced travel industry environment.

Responsibilities

• Support travel agencies with questions about bookings, flights, baggage, upgrades and loyalty programs
• Provide accurate and efficient solutions to customer inquiries
• Handle special requests and more complex cases
• Work with reservation and CRM systems
• Collaborate with colleagues and other departments
• Build your product knowledge through continuous training

Skills

Good command of English

Strong communication

Problem-solving

Team-focused

Education

HAVO / MBO level

Job description

Multilingual Jobs Worldwide in Amsterdam is seeking a Dutch-speaking Customer Service Representative to join our international travel team. You will support travel agencies with bookings, inquiries and loyalty programs while delivering accurate and friendly help.

The first 8 weeks are full-time and on-site in Amsterdam, Monday–Friday 09:00–17:30. After training, you’ll work hybrid (3 days in the office, 2 days from home).