Maritime Service Coordinator: Lead Field Ops & Service

Palfinger Ag; Schiedam; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Friendly team

Open-door policy

Informal company culture

Job summary

PALFINGER MARINE seeks a Service Coordinator in Schiedam to strengthen our service operations. You will coordinate planning, execution, and follow-up of service jobs, acting as the primary customer contact and ensuring smooth communication with the Service Manager and engineers.

The role requires a technical degree and strong client focus, with experience in coordinating cross-functional teams in an international environment. Fluency in English and a proactive, hands-on attitude are essential.

Qualifications

• Bachelor's or Master's degree in Engineering.
• Experience in Maritime or Offshore service industry preferred.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Lead and coordinate service operations, including planning, execution, and follow-up of service jobs.
• Act as the main customer contact for service-related matters, including handling the service hotline and quotations.
• Support service engineers through briefings, debriefings, and necessary documentation.
• Monitor service performance and KPIs, track hours and costs, and ensure project targets are met.

Skills

Service coordination

Customer service

English

Teamwork

Education

Bachelor's or Master's degree in Engineering

Job description

PALFINGER MARINE seeks a Service Coordinator in Schiedam to strengthen our service operations. You will coordinate planning, execution, and follow-up of service jobs, acting as the primary customer contact and ensuring smooth communication with the Service Manager and engineers.

The role requires a technical degree and strong client focus, with experience in coordinating cross-functional teams in an international environment. Fluency in English and a proactive, hands-on attitude are essential.