Global On-Site Service Coordinator - Maritime

Wärtsilä; Schiedam; On-site; EUR 52,000 - 76,000; Full time

Job summary

Wärtsilä is seeking an In-Situ Service Coordinator Central Europe. Based from Schiedam or other CE regions, you will coordinate on-site service activities, plan engineers and subcontractors, and act as the main contact for customers and stakeholders.

You will also support project prep, logistics, spare parts delivery, and KPI monitoring to ensure safe, timely execution. Strong English, organisational and communication skills are essential.

Qualifications

• A vocational qualification, technical degree or equivalent in-situ environment.
• Experience in service coordination, project coordination or similar role an advantage.
• Good English language skills, written and spoken.

Responsibilities

• Coordinate international in-situ service assignments from request to closure.
• Plan and allocate field service engineers, specialists and subcontractors.
• Serve as primary contact for customers, shipowners and stakeholders.
• Support project prep, scheduling, documentation and logistics.
• Coordinate availability and delivery of spare parts, tools and materials.
• Monitor progress and ensure effective communication among teams.
• Create purchase orders and follow deliveries for timely execution.
• Support KPI tracking and risk resolution for smooth projects.
• Ensure compliance with Wärtsilä safety requirements and ISO processes.

Skills

Coordination

Stakeholder management

Organisational skills

Communication

Proactive problem solving

Microsoft Office

ERP systems

CRM systems

English language

Education

Technical degree

Vocational qualification

Tools

MS Office

ERP systems

CRM systems

Job description

Wärtsilä is seeking an In-Situ Service Coordinator Central Europe. Based from Schiedam or other CE regions, you will coordinate on-site service activities, plan engineers and subcontractors, and act as the main contact for customers and stakeholders.

You will also support project prep, logistics, spare parts delivery, and KPI monitoring to ensure safe, timely execution. Strong English, organisational and communication skills are essential.