Luxury Housekeeping Manager: Lead & Elevate Guest Experience

Hotelprofessionals - Andaz Amsterdam Prinsengracht; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

12 complimentary Hyatt nights

20% Hyatt F&B discount

Travel allowance

Complimentary laundry service

25 vacation days

Job summary

Andaz Amsterdam Prinsengracht is seeking a passionate Housekeeping Manager to lead our luxury housekeeping team and deliver personal, welcoming guest experiences that reflect the brand’s local spirit.

You will manage schedules, conduct room inspections, collaborate with Front Office, Engineering, and other departments, coach staff, monitor guest feedback, and maintain Hyatt standards. Fulltime position in the Netherlands.

Qualifications

• At least 2 years of leadership experience in a luxury hotel setting.
• Excellent communication skills in English; Dutch is a plus.

Responsibilities

• Ensure Hyatt service standards and brand promise in guest rooms and public areas.
• Conduct room inspections, including VIP arrivals and stay-overs.
• Collaborate with Front Office, Engineering, and other departments to create seamless guest journeys.
• Lead recruitment, onboarding, coaching, and development of housekeeping staff.
• Monitor purchasing, stock control, and manage schedules and attendance.

Skills

Leadership

English proficiency

Communication skills

Education

Hospitality/Tourism degree

Job description

Andaz Amsterdam Prinsengracht is seeking a passionate Housekeeping Manager to lead our luxury housekeeping team and deliver personal, welcoming guest experiences that reflect the brand’s local spirit.

You will manage schedules, conduct room inspections, collaborate with Front Office, Engineering, and other departments, coach staff, monitor guest feedback, and maintain Hyatt standards. Fulltime position in the Netherlands.