Luxury Hotel Sales Executive — Client Relations

De L'Europe Amsterdam; Amsterdam; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Vacation days and holiday pay

Pension Horeca & Catering

Travel allowance

Health insurance discount

Swapfiets ownership

Uniform laundry service

Stay at De L’Europe Amsterdam

Restaurant & partner hotel discounts

Friends and family discount

Fresh meals at work

Personal coaching

Career development

Job summary

De L’Europe Amsterdam is seeking a Sales Executive to support the sales team and drive client relationships in a luxury hotel setting. You will collaborate with Sales Managers and the Director of Sales to convert inquiries into bookings while maintaining exceptional guest experiences.

You will manage proposals, reports, and travel plans, contributing to market research and back-office operations. English is essential; Dutch is a plus, and experience in high-end hospitality is preferred.

Qualifications

• Proven experience in a sales role within luxury hospitality preferred.
• Strong commercial awareness with a proactive approach to developing new business and client relationships.
• Excellent organizational skills with attention to detail and ability to manage multiple priorities.
• Fluent in English; Dutch is an advantage.
• Confident in building relationships with clients, partners and internal stakeholders.
• Analytical skills to interpret sales reports and market trends.
• Creative, solution-oriented with focus on guest and client experiences.
• Proficient in MS Office and hotel sales management systems.

Responsibilities

• Support Sales Managers and Director of Sales with daily operational tasks.
• Assist in developing and nurturing prospecting of client accounts.
• Create comprehensive sales proposals and contracts.
• Coordinate and produce sales reports and market research; monitor performance monthly.
• Assist with preparation and follow-up of sales trips.
• Ensure optimal functioning of the back office and internal processes.
• Coordinate site inspections, travel agent stays, events, and FAM trips.
• Stay informed about industry trends to continually improve guest experiences.
• Handle incoming RFPs and leads for the team.
• Collaborate with operational departments to ensure room bookings are serviced.
• Support Groups & Events in enquiry handling and conversion.
• Work with Revenue & Reservations to maximize opportunities.
• Maintain knowledge of De L’Europe vision, products and services.
• Support overall guest experience and sales relations.

Skills

Commercial awareness

Organization

English proficiency

Dutch language

MS Office

Sales systems

Tools

Hotel sales systems

Job description

De L’Europe Amsterdam is seeking a Sales Executive to support the sales team and drive client relationships in a luxury hotel setting. You will collaborate with Sales Managers and the Director of Sales to convert inquiries into bookings while maintaining exceptional guest experiences.

You will manage proposals, reports, and travel plans, contributing to market research and back-office operations. English is essential; Dutch is a plus, and experience in high-end hospitality is preferred.