Sales Executive

Hotel De L'Europe B.V.; Amsterdam; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary (Job Group 6) orior

Vacation days: 25

Holiday allowance: 8%

Pension Horeca & Catering

Travel allowance

Health insurance discount

Swapfiets lease

Uniform care

Stay at De L’Europe Amsterdam

Restaurant discounts

Friends and family discount

Fresh meals

Personal coaching

Development opportunities

Job summary

De L’Europe Amsterdam, a luxury hotel in Amsterdam, seeks a Sales Executive to support the sales team and Director of Sales. You will handle client relationships, assist with new business development, prepare proposals, and coordinate sales activities to drive bookings.

The role emphasizes delivering exceptional guest experiences, collaborating with Revenue & Reservations, and maintaining a sharp focus on market trends. English fluency is essential; Dutch is a plus.

Qualifications

• Proven experience in a sales role, preferably within a luxury hotel or hospitality environment.
• Strong commercial awareness with a proactive approach to developing new business and maintaining client relationships.
• Excellent organizational skills with strong attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills in English; Dutch language is an advantage.
• Confident in building and maintaining relationships with clients, partners and internal stakeholders.
• Strong analytical skills with the ability to interpret sales reports, market trends and opportunities.
• Creative and solution-oriented with focus on delivering exceptional guest and client experiences.
• Proficient in Microsoft Office and hotel sales management systems.

Responsibilities

• Support Sales Managers and Director of Sales with daily operational tasks.
• Assist in developing and nurturing client accounts and new business opportunities.
• Create comprehensive sales proposals and contracts.
• Coordinate and produce sales reports and market research; monitor monthly performance.
• Assist in preparation and follow-up of sales trips and site inspections.
• Collaborate with Revenue & Reservations to maximize opportunities and service room bookings.

Skills

Sales experience

Hospitality experience

Organizational skills

English proficiency

Dutch language (advantage)

Tools

Microsoft Office

Hotel sales management systems

Job description

About Us

Step into a world of unparalleled excellence at De L'Europe Amsterdam, nestled in the vibrant heart of the city. As Sales Executive, you will play an important supporting role within our Sales team. You will work closely with the Sales Managers and Director of Sales, assisting with client relationships, new business development and the day-to-day commercial activities of the hotel.

You will be a key point of contact for clients and prospects, helping to turn enquiries and opportunities into successful business while ensuring that our clients experience the high level of service and attention to detail associated with De L’Europe Amsterdam.

What You'll Do

• Support our team of Sales Managers and Director of Sales with daily operational tasks
• Assist in developing, nurturing prospecting our client accounts
• Create comprehensive sales proposals and contracts
• Coordinate and produce sales reports and market research, monitor performance on a monthly basis
• Assist the Sales team in the preparation and follow-up of sales trips
• Ensure optimal functioning of the back office
• Prepare and coordinate sales activities such as site inspections, travel agent stays, customer in-house events, blitzing, and FAM trips
• Stay informed about industry trends and best practices to continually improve guest experiences
• Support the team with all incoming RFPs and leads
• Work with operational departments to ensure all aspects of room bookings are serviced
• Collaborate closely with the Revenue & Reservations team to maximize opportunities
• Maintain full knowledge and understanding of the vision of De L’Europe, it’s products and services
• Support sales relations and the overall guest experience.

Who You Are

• Proven experience in a sales role, preferably within a luxury hotel or hospitality environment
• Strong commercial awareness with a proactive approach to developing new business and maintaining client relationships
• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities effectively
• Excellent written and verbal communication skills in English; proficiency in the Dutch language is an advantage
• Confident in building and maintaining relationships with clients, business partners and internal stakeholders
• Strong analytical skills with the ability to interpret sales reports, market trends and business opportunities
• Creative and solution-oriented, with a strong focus on delivering exceptional guest and client experiences
• Proficient in Microsoft Office and hotel sales management systems

Nice to Have

• Previous sales experience
• Understanding of luxury trends
• International experience in 5-star hotels
• A knack for turning client visions into reality.

What we offer you

• We offer a competitive salary within Job Group 6 according to the CLA salary scales, depending on your experience and qualifications
• 25 vacation days and 8% holiday allowance
• Pension Horeca & Catering
• Travel allowance
• Discount on health insurance
• Lease your own Swapfiets
• We take care of and wash your uniform
• Experience stay at De L’Europe Amsterdam
• 50% discount in our own restaurants & bars and over 20 partner hotels
• Friends and family discount rate
• Varied fresh and healthy meals
• Personal coaching
• Development opportunities based on your ambition.