Luxury Client Advisor (Italian & Greek)

Richemont; Amsterdam; On-site; EUR 40,000 - 55,000; Full time

Job summary

Richemont Iberia SL in Amsterdam seeks a Client Advisor to deliver luxury customer care, building lasting relationships with our Southeast Europe clientele. You will engage via phone and web channels, offering expert product knowledge and a premium brand experience.

Fluency in Italian, Greek and English is required, with a commercially minded approach and a passion for hospitality, retail or service excellence. A team player attitude and multitasking abilities are essential.

Qualifications

• Customer service experience in luxury or retail.
• Fluent in Italian, Greek and English.
• Commercial mindset with ability to spot sales opportunities.

Responsibilities

• Be the main point of contact for clients via phone, email and other channels - B2C.
• Provide excellent support and service quality to customers and uphold brand standards.
• Leverage product knowledge to advise clients and identify sales opportunities while maintaining relationships.

Skills

Customer service

Sales mindset

Multitasking

Team player

Italian language

Greek language

English language

Job description

Richemont Iberia SL in Amsterdam seeks a Client Advisor to deliver luxury customer care, building lasting relationships with our Southeast Europe clientele. You will engage via phone and web channels, offering expert product knowledge and a premium brand experience.

Fluency in Italian, Greek and English is required, with a commercially minded approach and a passion for hospitality, retail or service excellence. A team player attitude and multitasking abilities are essential.