Luxury Client Advisor — Italian & Greek

CARTIER; Amsterdam; On-site; EUR 32,000 - 52,000; Full time

Job summary

Cartier is seeking an empathic Client Advisor for their Amsterdam office to warmly engage with clients across channels. You will nurture relationships, deliver luxury service, and uncover sales opportunities while demonstrating deep product knowledge and brand expertise.

You will speak Italian and Greek fluently, and communicate in English with a collaborative, customer-focused mindset. Experience in hospitality, retail, or customer support is valuable in this role.

Qualifications

• Fluent Italian and Greek (spoken and written).
• Experience in customer support, hospitality or retail.
• Excellent English communication and teamwork abilities.

Responsibilities

• Be the main point of contact for clients (phone, email and other channels) - B2C.
• Provide excellent support and quality of service to customers.
• Master extensive product knowledge and brand tools.
• Operate within guidelines to uphold brand quality.
• Contribute constructive input for personal and departmental development.

Skills

Customer service

Sales orientation

Multitasking

Job description

Cartier is seeking an empathic Client Advisor for their Amsterdam office to warmly engage with clients across channels. You will nurture relationships, deliver luxury service, and uncover sales opportunities while demonstrating deep product knowledge and brand expertise.

You will speak Italian and Greek fluently, and communicate in English with a collaborative, customer-focused mindset. Experience in hospitality, retail, or customer support is valuable in this role.