Luxury Client Advisor, Multilingual Sales & Service

Richemont; Amsterdam; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

13th month salary

Travel cost reimbursement

Bonus

Job summary

Van Cleef & Arpels in Amsterdam is seeking a Client Advisor to build and maintain relationships with clients, advising via phone and web channels while delivering the highest level of service and sales excellence.

You will apply commercial sense to identify opportunities, develop your client portfolio and act as an expert on the Maison's products and services to ensure client satisfaction.

Qualifications

• Experience in customer support, hospitality or retail.
• Excellent clienteling and sales capabilities.
• Strong communication and language skills for international clients.

Responsibilities

• Advise, sell and maintain client relationships to meet targets.
• Represent the Maison with professionalism across channels.
• Handle inquiries via phone, email and social media and process orders.
• Develop outbound clienteling to grow the client portfolio.
• Maintain product knowledge and deliver high-quality service.

Skills

Clienteling

Sales skills

Customer service

Communication skills

Multitasking

Team collaboration

Tools

CRC systems

Computer literacy

Job description

Van Cleef & Arpels in Amsterdam is seeking a Client Advisor to build and maintain relationships with clients, advising via phone and web channels while delivering the highest level of service and sales excellence.

You will apply commercial sense to identify opportunities, develop your client portfolio and act as an expert on the Maison's products and services to ensure client satisfaction.