Luxury Client Advisor – Iberia (Spanish/Portuguese)

Compagnie Financière Richemont SA; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Job summary

Richemont’s Cartier team in Amsterdam seeks a client advisor fluent in Spanish and Portuguese to manage Iberia market relationships. You will engage clients by phone, email and web channels, delivering premium service and identifying sales opportunities while sharing product knowledge.

The role focuses on building lasting customer relationships, supporting brand experience, and contributing to a high-quality service standard across channels.

Qualifications

• Fluent in Spanish and Portuguese for Iberia market communication.
• Background in customer support, hospitality or retail helpful.
• Commercially minded with focus on service quality.

Responsibilities

• Be the voice of Cartier for clients via phone, email and online channels.
• Identify sales opportunities while delivering expert product knowledge and brand guidance.
• Maintain high levels of customer engagement and loyalty in the Iberia market.

Skills

Spanish language

Portuguese language

Customer service

Job description

Richemont’s Cartier team in Amsterdam seeks a client advisor fluent in Spanish and Portuguese to manage Iberia market relationships. You will engage clients by phone, email and web channels, delivering premium service and identifying sales opportunities while sharing product knowledge.

The role focuses on building lasting customer relationships, supporting brand experience, and contributing to a high-quality service standard across channels.