Luxury Client Advisor – Elite Travel Concierge

Rimowa GmbH; Amsterdam; On-site; EUR 42,000 - 55,000; Full time

Benefits offered by this job

Profit sharing

24 days vacation

Travel allowances

Staff discount

Ambassador suitcase

LVMH group environment

Career development

Heart Fund

On-site parking

Job bikes

Job summary

RIMOWA GmbH in Amsterdam is seeking a Client Advisor (m/w/d) to deliver first-class service for our luxury clientele. You will guide customers from consultation to purchase, provide on-site repairs, and act as a trusted contact for after-sales matters.

Fluent Dutch and English are required, and additional languages are a plus. You will join an international team within the LVHM group, with competitive compensation, vacation, staff discounts, and career development opportunities in a dynamic

Qualifications

• Experience in luxury retail or premium brands.
• Fluent Dutch and English; additional languages a plus.
• Passionate about delivering exceptional customer service and luxury experiences.

Responsibilities

• Outreach, customer-focused and precise in luxury consultations.
• Guide customers from consultation to purchase, including after-sales support.
• Perform on-site repairs coordination and communicate with the technical team when needed.
• Maintain high standards of presentation and CRM activity with international clients.

Skills

Dutch (Fluent)

English (Fluent)

Job description

RIMOWA GmbH in Amsterdam is seeking a Client Advisor (m/w/d) to deliver first-class service for our luxury clientele. You will guide customers from consultation to purchase, provide on-site repairs, and act as a trusted contact for after-sales matters.

Fluent Dutch and English are required, and additional languages are a plus. You will join an international team within the LVHM group, with competitive compensation, vacation, staff discounts, and career development opportunities in a dynamic