Luxury Beauty House Manager – Spa & Guest Experience Lead

Lore Group; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

6 complimentary nights at Lore Group-

Lore Group Employee & Immediate Family

Lore Group Friend and Family Rates

50% Employee discount at Lore Group

Pension scheme contribution

Travel allowance

Job summary

Pulitzer Amsterdam is seeking an inspiring Beauty House Manager to lead The Beauty House by Pulitzer Amsterdam, blending luxury hospitality with beauty and wellness excellence.

You will oversee a team of beauty specialists, drive guest satisfaction, and grow revenue through retail and treatments while maintaining the highest service standards on the treatment floor and collaborating with other hotel departments.

Qualifications

• Previous leadership experience within a beauty salon, wellness centre, or spa environment.
• Experience in a luxury five-star hospitality environment is highly desirable.
• Fluent in spoken and written English; Dutch is considered an advantage.

Responsibilities

• Lead, coach, and inspire a team of beauty and wellness specialists.
• Ensure exceptional guest satisfaction and consistently high service standards.
• Actively participate in the operation and remain visible on the treatment floor.
• Drive revenue growth through effective retail sales, treatment bookings, and promotions.
• Monitor business performance and identify opportunities to improve results.
• Maintain an up‑to‑date knowledge of beauty and wellness trends, products, and treatments.
• Ensure efficient scheduling, staffing, and operational planning.
• Manage inventory levels and product ordering.

Skills

Leadership

Hospitality

Sales & upselling

Communication

Education

HBO level education

Tools

Reservation systems

Microsoft Office

Job description

Pulitzer Amsterdam is seeking an inspiring Beauty House Manager to lead The Beauty House by Pulitzer Amsterdam, blending luxury hospitality with beauty and wellness excellence.

You will oversee a team of beauty specialists, drive guest satisfaction, and grow revenue through retail and treatments while maintaining the highest service standards on the treatment floor and collaborating with other hotel departments.