Luxury Housekeeping & Quality Manager — Lead & Elevate

Hotelprofessionals - Grand Hotel Amrâth Amsterdam; Amsterdam; On-site; EUR 39,000 - 44,000; Full time

Benefits offered by this job

Know Where You Work: free overnight at

Family & Friends rate from €65

Growth opportunities

Health insurance

Bike plan

Travel allowance

25 vacation days + 5 extra

Discounts via Amrâth Hotels Benefit

Referral bonus

Job summary

Grand Hotel Amrâth Amsterdam is seeking a Housekeeping & Quality Manager to lead and elevate the current housekeeping team in a luxury setting.

You will work closely with Front Office and other departments, implement hygiene and quality checks, and design schedules balancing daily operations with periodic tasks. The role requires hands-on leadership and a passion for guest experiences.

Qualifications

• 2+ years leadership experience in luxury hotel housekeeping.
• Experience training and developing staff.
• Strong operational housekeeping knowledge.
• Flexible scheduling to meet operations needs.
• Excellent organizational and project management abilities.
• Focus on delivering luxury guest experiences.
• Handle procurement and stock control of linens and laundry.
• Process and monitor invoices and costs.
• MEWS experience is a plus.
• Manage Lost & Found procedures and administration.
• BHV diploma and knowledge of Social Hygiene.
• Fluent in Dutch and/or English; additional languages welcome.
• EU/EEA passport or valid work permit required; no sponsorship.

Responsibilities

• Lead housekeeping team to excel through coaching and motivation.
• Collaborate with Front Office to speed up check-ins for arrivals/groups; manage room changes.
• Conduct hygiene, quality, and productivity checks; respond to guest feedback.
• Create schedules integrating periodic tasks with daily operations to sustain productivity.

Skills

Leadership experience

Training & coaching

Operational housekeeping

Flexible schedule

Organizational skills

Guest experience focus

Procurement & stock control

Invoice processing

Dutch & English

EU work eligibility

Education

BHV diploma

Knowledge of Social Hygiene

Tools

MEWS

Job description

Grand Hotel Amrâth Amsterdam is seeking a Housekeeping & Quality Manager to lead and elevate the current housekeeping team in a luxury setting.

You will work closely with Front Office and other departments, implement hygiene and quality checks, and design schedules balancing daily operations with periodic tasks. The role requires hands-on leadership and a passion for guest experiences.