Logistics Service Delivery Specialist

Bleckmann; Nederland; In loco; EUR 30.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive employment conditions and

Descrizione del lavoro

Bleckmann is seeking a Service Delivery Employee to nurture relationships with customers and carriers and ensure SLA compliance. You will coordinate administration, inbound, outbound and returns activities, identify bottlenecks, and drive improvements while handling daily communications with Operations.

This role sits in an international logistics environment, offering growth across procurement, logistics and product development, and collaboration with experienced colleagues across disciplines

Competenze

• Higher professional education (HBO) in transport/logistics or related field.
• Recent experience in a similar role is an advantage.
• Knowledge of international road transport, logistics, customs and import/export.
• Strong written and verbal communication skills.
• Good command of English, and experience with English-speaking customers.
• Proficient in Outlook, Excel, Word and Warehouse Management Systems.
• Knowledge of a Transport Management System (TMS) such as Transparix or Bluerock is a plus.
• Experience with logistics administration.
• Accurate, detail-oriented, stress-resistant and flexible.

Mansioni

• Preparing reports on transport SLA performance and translating results into actions.
• Proactively identifying opportunities for improvement.
• Taking action in case of issues such as failed deliveries, damages and claims.
• Managing daily communication with customers and Operations.
• Monitoring daily administrative activities using the Warehouse Management System (WMS).
• Planning inbound and outbound goods flows.
• Ensuring accurate administration of all incoming and outgoing goods, including customs documentation.

Conoscenze

Communication skills

Attention to detail

Stress resistance

Flexibility

Customer service

Formazione

HBO in Transport/Logistics

Strumenti

Outlook

Excel

Word

WMS

Transparix

Bluerock

Descrizione del lavoro

Bleckmann is seeking a Service Delivery Employee to nurture relationships with customers and carriers and ensure SLA compliance. You will coordinate administration, inbound, outbound and returns activities, identify bottlenecks, and drive improvements while handling daily communications with Operations.

This role sits in an international logistics environment, offering growth across procurement, logistics and product development, and collaboration with experienced colleagues across disciplines