Logistics Coordinator & Customer Service Champion

NewPort Tank Containers; Moerdijk; On-site; EUR 29,000 - 50,000; Full time

Benefits offered by this job

Travel allowance

Pension scheme

24 days annual leave

3.5 ADV days

Job summary

NewPort Tank Containers seeks a proactive logistics coordinator to be the primary contact for customers, coordinating order handling from start to finish. You will monitor documentation, guide actions with KPIs, and ensure smooth operations across planning, trucking, imports/exports, and safety protocols.

You will collaborate with internal teams and international partners to resolve issues, optimize workflows, and maintain strong communication with customers and external stakeholders.

Qualifications

• You have an English fluency; additional languages are a plus.
• You are available full-time (32 or 36 hours per week options discussed).
• You have strong organization and can oversee multiple processes simultaneously.

Responsibilities

• Be the first point of contact for customers and coordinate order handling from A to Z.
• Monitor documentation for completeness and accuracy and guide actions using KPIs.
• Communicate with internal teams during transport, planning, and import processes.
• Ensure safety protocols during incidents and coordinate with colleagues for quick resolution.
• Review export/import documentation and advise customers on next steps.

Skills

Communication

Team coordination

Logistics planning

Customer service

Education

MBO-4 / HBO level

Job description

NewPort Tank Containers seeks a proactive logistics coordinator to be the primary contact for customers, coordinating order handling from start to finish. You will monitor documentation, guide actions with KPIs, and ensure smooth operations across planning, trucking, imports/exports, and safety protocols.

You will collaborate with internal teams and international partners to resolve issues, optimize workflows, and maintain strong communication with customers and external stakeholders.