Life Sciences Warehouse & Customer Service Specialist

Kuros Biosciences; Utrecht; Hybrid; EUR 38,000 - 52,000; Full time

Job summary

Kuros Biosciences in Bilthoven is seeking a Warehouse and Customer Service professional to support inventory, logistics, and order fulfilment in a GMP-regulated environment. You will work closely with Manufacturing, Quality, Procurement, and Sales to maintain material flow and ensure compliant documentation.

Responsibilities include cycle counts, stock control, inbound/outbound shipping, and internal material movement.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or related field.
• 2–3 years of relevant experience in warehouse, logistics, or inventory control.
• Experience in regulated environments (e.g., GMP, ISO 13485, FDA) preferred.
• Experience with ERP/WMS systems (e.g., D365, SAP, Oracle, NetSuite).
• Lean Six Sigma Green Belt is a plus.
• Valid driver’s license and ability to drive a company vehicle.

Responsibilities

• Maintain accurate inventory records and perform cycle counts and stock audits.
• Manage stock levels, replenishment, and material flow (FIFO/FEFO).
• Ensure proper labeling, storage, and organization of materials.
• Maintain a clean, safe, and compliant warehouse (6S standards).
• Receive, inspect, and store incoming materials per PO and SOPs.
• Coordinate picking, packing, and shipment of goods to customers, 3PLs, and partners.
• Prepare and verify shipping documentation, including international requirements.
• Track shipments and resolve delivery or transportation issues.
• Manage internal material flow between warehouse and production.
• Ensure timely availability of materials for manufacturing and order fulfilment.
• Collaborate with Manufacturing, Quality, Procurement, and Sales teams.
• Provide operational backup for order processing and component stock management.
• Record material movements in ERP and maintain master data.
• Monitor GMP/ISO/FDA compliance and support documentation for shipping.

Skills

Shipping documentation

Organizational skills

Analytical skills

Problem solving

Clear communication

Attention to detail

Independence

Excel

Power BI/Tableau

English proficiency

Warehouse equipment operation

Accountability & reliability

Education

Bachelor’s degree in Supply Chain, Logistics, or related field

Tools

D365

SAP

Oracle

NetSuite

Job description

Kuros Biosciences in Bilthoven is seeking a Warehouse and Customer Service professional to support inventory, logistics, and order fulfilment in a GMP-regulated environment. You will work closely with Manufacturing, Quality, Procurement, and Sales to maintain material flow and ensure compliant documentation.

Responsibilities include cycle counts, stock control, inbound/outbound shipping, and internal material movement.