Lead UX Architect, Partner Hub (Headless)

Booking Holdings, Inc.; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Leave and flexible work arrangements

Product discounts

Job summary

Booking.com is seeking a Lead, UX to own the end-to-end partner experience for Partner Hub. You will drive UX direction and information architecture for a headless platform, translating partner needs into optimized journeys and reusable components.

You will collaborate with content, engineering, and editorial teams to ensure coherence during migration, focusing on KPIs and partner satisfaction across channels.

Qualifications

• Proven ability to translate partner insights into design decisions.
• Develop customer-centric solutions that meet business needs.
• Own and evolve a component-based design system.
• Design navigation structures and taxonomies for headless setups.
• Understand Booking.com objectives and commercial impact.
• Collaborate with stakeholders to align UX with goals.
• Break down work and deliver on timelines.
• Collaborate with technical teams on frontend implementation.

Responsibilities

• Own the UX workstream within the headless migration and align with infra and editorial layers.
• Track and improve UX/conversion metrics and surface trade-offs to stakeholders.
• Backlog management for UX design, experiments, builds, and compliance.
• Represent partner perspective in platform architecture and CMS decisions.
• Coordinate external design/engineering resources with clear requirements.

Skills

Customer insights

Design thinking

Design systems

Information architecture

Business acumen

Team collaboration

Project management

Technical literacy

Job description

Booking.com is seeking a Lead, UX to own the end-to-end partner experience for Partner Hub. You will drive UX direction and information architecture for a headless platform, translating partner needs into optimized journeys and reusable components.

You will collaborate with content, engineering, and editorial teams to ensure coherence during migration, focusing on KPIs and partner satisfaction across channels.