Lead Traffic Operations Supervisor (Shift-Based)

Bertelsmann; Venlo; On-site; EUR 29,000 - 46,000; Full time

Benefits offered by this job

Shift allowance

25 vacation days

Pension scheme

Travel allowance

Employee discounts and gym/bike plan

Active employee association with team

Job summary

Arvato in Venlo is seeking a Supervisor Traffic to lead daily coordination of all transport flows within our logistics operation. You’ll ensure inbound and outbound shipments meet KPIs and service levels, and you’ll manage carriers and internal stakeholders.

You’ll lead a team of Traffic Employees in a shifted dayshift structure, using SAP and TMS systems, with a focus on performance, collaboration, and continuous improvement.

Qualifications

• Experience in transport, traffic, or logistics coordination.
• Experience in a supervisory or coordinating role.
• Knowledge of Excel and ERP/TMS systems, preferably SAP.
• Good command of the English language.
• Strong communication and problem-solving skills.
• Full-time availability and willingness to work shifts.

Responsibilities

• Coordinating daily outbound transport planning and ensuring KPIs and service levels are achieved.
• Leading daily meetings with the team to review planning and staffing needs.
• Managing and coordinating with carriers, freight forwarders, and internal stakeholders.
• Monitoring transport flows and adjusting planning throughout the day.
• Resolving escalations such as delays, shipment issues, and other operational challenges.
• Monitoring transport performance and identifying opportunities to improve efficiency and costs.
• Coaching and motivating the team to maintain high performance.

Skills

Logistics coordination

Supervisory experience

Excel

ERP/TMS

SAP

English language

Communication skills

Problem solving

Shift work

Education

MBO/HBO level

Tools

SAP

TMS

Job description

Arvato in Venlo is seeking a Supervisor Traffic to lead daily coordination of all transport flows within our logistics operation. You’ll ensure inbound and outbound shipments meet KPIs and service levels, and you’ll manage carriers and internal stakeholders.

You’ll lead a team of Traffic Employees in a shifted dayshift structure, using SAP and TMS systems, with a focus on performance, collaboration, and continuous improvement.