Lead Business Analyst / Product Owner

EPAM Systems; Eindhoven; Hybrid; EUR 85,000 - 115,000; Full time

Benefits offered by this job

Holiday days (26)

Pension plan

Disability insurance

Long-term disability insurance

ESPP

Laptop & SIM card

Bike lease

Employee Assistance Program

Training & certs

Job summary

EPAM Systems is seeking a Lead Business Analyst to join a global B2B organization undergoing eCommerce transformation and legacy modernization in West-Vlaanderen, Belgium, with a hybrid working model. You will drive production support and enhancement initiatives, leveraging EPAM's expertise and reusable assets to deliver impactful solutions for an established client.

Responsibilities include leading a team of analysts, defining processes, and aligning business needs with engineering delivery

Qualifications

• Proven experience leading a team of business/functional analysts.
• Excellent stakeholder communication and relationship management.
• Strong problem-solving skills with ability to break down complex issues.

Responsibilities

• Lead a team of functional/business analysts and set direction, priorities and quality standards.
• Act as main liaison between business stakeholders, customers, and engineering/delivery teams.
• Facilitate discussions, align viewpoints and drive decisions with senior stakeholders.

Skills

Stakeholder engagement

Facilitation

Negotiation

Team leadership

Problem solving

Customer communication

Delivery processes in B2B/eCommerce

AI in day-to-day work

Job description

We are looking for a Lead Business Analyst to join a global B2B organization undergoing eCommerce transformation and legacy modernization in West-Vlaanderen, Belgium, with a hybrid working model. You will drive production support and enhancement initiatives, leveraging EPAM's expertise and reusable assets to deliver impactful solutions for an established client.ResponsibilitiesCo-lead and develop a team of functional/business analysts: set direction, priorities and quality standards for the team's workBuild, own and continuously improve business analysis processes and ways of working across the organizationAct as the primary point of contact between business stakeholders, customers and engineering/delivery teamsFacilitate discussions, align conflicting viewpoints and drive decisions with senior stakeholdersOwn customer communication and ensure business needs are correctly understood and representedConduct business analysis in the sales and marketing domain with an eCommerce backgroundDocument business processes, gather and define requirementsPerform problem definition and root-cause analysisIdentify improvement opportunities, propose them and drive them through to completionRequirementsVery strong soft skills: stakeholder engagement, facilitation, negotiation and consultingProven experience managing or leading a team of business/functional analystsVery strong problem-solving skills: able to break down ambiguous, complex problems and drive them to resolutionExcellent customer communication skillsComfortable operating in a constantly changing environment; able to adjust priorities and approach as circumstances shiftOwnership mindset: sees improvements through from idea to completion, not just identificationStrong understanding of delivery processes and business workflows in a B2B/eCommerce contextExperience as a business analyst in the sales and marketing domain, with an eCommerce backgroundUnderstanding of the 2-speed IT model (running stable legacy systems alongside fast-moving modernization tracks)Ability to promote, introduce and apply AI in day-to-day work to optimize processes and team efficiencyWe offer26 paid holiday daysPension plan schemeDisability insurance (WGA Shortfall insurance)Long-term disability insurance (WIA Top up insurance)EPAM Employee Stock Purchase Plan (ESPP)Commuting to work - costs reimbursementLaptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)Bike leaseEmployee Assistance ProgramCorporate Programs including Employee Referral Program with rewardsLearning and development opportunities including in-house training and coaching, professional certifications, and courses