Lead Business Analyst / Product Owner

EPAM Systems; Breda; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

26 paid holiday days

Pension plan

Disability insurance (WGA)

Long-term disability insurance (WIA)

ESPP

Commuting to work - costs reimbursed

Laptop + corporate simcard + corporate

Bike lease

Employee Assistance Program

Learning and development opportunities

Résumé du poste

EPAM Systems Lead Business Analyst sought to join a global B2B organization undergoing ecommerce transformation in West-Vlaanderen, Belgium, with a hybrid model. You will co-lead a team of analysts, shape BA processes, and serve as the key liaison between business stakeholders and engineering.

Responsibilities include facilitating decisions, owning customer communication, and driving improvements in sales/marketing domains with an ecommerce background.

Qualifications

• Very strong soft skills: stakeholder engagement, facilitation, negotiation and consulting.
• Proven experience managing or leading a team of business/functional analysts.
• Strong problem-solving skills: able to break down ambiguous, complex problems and drive them to resolution.
• Excellent customer communication skills.
• Ownership mindset: sees improvements through from idea to completion, not just identification.
• Understanding of delivery processes and business workflows in a B2B/eCommerce context.
• Ability to promote, introduce and apply AI in day-to-day work to optimize processes and team efficiency.

Responsabilités

• Co-lead and develop a team of functional/business analysts: set direction, priorities and quality standards for the team's work.
• Build, own and continuously improve business analysis processes and ways of working across the organization.
• Act as the primary point of contact between business stakeholders, customers and engineering/delivery teams.
• Facilitate discussions, align conflicting viewpoints and drive decisions with senior stakeholders.
• Own customer communication and ensure business needs are correctly understood and represented.
• Conduct business analysis in the sales and marketing domain with an eCommerce background.
• Document business processes, gather and define requirements; perform problem definition and root-cause analysis.
• Identify improvement opportunities, propose them and drive them through to completion.

Connaissances

Stakeholder engagement

Facilitation

Negotiation

Consulting

Leadership

Problem solving

Communication

Ownership

AI awareness

Description du poste

We are looking for a Lead Business Analyst to join a global B2B organization undergoing eCommerce transformation and legacy modernization in West-Vlaanderen, Belgium, with a hybrid working model. You will drive production support and enhancement initiatives, leveraging EPAM's expertise and reusable assets to deliver impactful solutions for an established client.ResponsibilitiesCo-lead and develop a team of functional/business analysts: set direction, priorities and quality standards for the team's workBuild, own and continuously improve business analysis processes and ways of working across the organizationAct as the primary point of contact between business stakeholders, customers and engineering/delivery teamsFacilitate discussions, align conflicting viewpoints and drive decisions with senior stakeholdersOwn customer communication and ensure business needs are correctly understood and representedConduct business analysis in the sales and marketing domain with an eCommerce backgroundDocument business processes, gather and define requirementsPerform problem definition and root-cause analysisIdentify improvement opportunities, propose them and drive them through to completionRequirementsVery strong soft skills: stakeholder engagement, facilitation, negotiation and consultingProven experience managing or leading a team of business/functional analystsVery strong problem-solving skills: able to break down ambiguous, complex problems and drive them to resolutionExcellent customer communication skillsComfortable operating in a constantly changing environment; able to adjust priorities and approach as circumstances shiftOwnership mindset: sees improvements through from idea to completion, not just identificationStrong understanding of delivery processes and business workflows in a B2B/eCommerce contextExperience as a business analyst in the sales and marketing domain, with an eCommerce backgroundUnderstanding of the 2-speed IT model (running stable legacy systems alongside fast-moving modernization tracks)Ability to promote, introduce and apply AI in day-to-day work to optimize processes and team efficiencyWe offer26 paid holiday daysPension plan schemeDisability insurance (WGA Shortfall insurance)Long-term disability insurance (WIA Top up insurance)EPAM Employee Stock Purchase Plan (ESPP)Commuting to work - costs reimbursementLaptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)Bike leaseEmployee Assistance ProgramCorporate Programs including Employee Referral Program with rewardsLearning and development opportunities including in-house training and coaching, professional certifications, and courses