Klantenservicemedewerker / Planner

Van Triest Transport B.V.; Tiel; On-site; EUR 24,000 - 32,000; Full time

Job summary

Van Triest Transport B.V. is seeking a friendly, proactive customer service representative who enjoys talking to people and solving issues. You will handle inquiries via phone, email and chat, provide product and pricing information, and coordinate with internal teams to meet customer needs. Data entry in various platforms may be required.

This role emphasizes turning customers into loyal advocates through clear communication and reliable service.

Qualifications

• 1-3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Customer service

Phone etiquette

Multi-tasking

Organization

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work