Junior IT & Automation Specialist – Amsterdam HQ

Creative Fabrica; Amsterdam; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Lunch provided

24 days vacation + holidays

Travel allowance

Company pension

Company events & overseas trips

Job summary

Creative Fabrica, based in Amsterdam, is seeking a Junior IT Support who will own day-to-day IT operations and drive automation to improve fixes. This in-office role at our Amsterdam HQ offers hands-on learning and proactive problem solving in a fast-growing AI platform environment.

You’ll tackle onboarding, hardware tracking, and tooling management while building automation solutions to reduce recurring issues, with a focus on rapid, effective support.

Qualifications

• Hands-on experience with automation and AI agents.
• Eager to learn, real energy and a sense of urgency.
• Ownership and proactive improvements.
• Up to about two years in IT support or related roles.
• Comfortable with Mac and Windows, basic IT account management.

Responsibilities

• Be the go-to person for IT: handle Jira requests quickly and clearly.
• Set up and onboard/offboard Mac and Windows laptops.
• Automate repetitive work with automations, scripts and AI agents.
• Manage Google Workspace accounts and access for the team.
• Keep office tech running: screens, rooms, printers, basic networking, door access.

Skills

Automation

AI agents

Fluent English

Tools

Jira

Google Workspace

ManageEngine

Job description

Creative Fabrica, based in Amsterdam, is seeking a Junior IT Support who will own day-to-day IT operations and drive automation to improve fixes. This in-office role at our Amsterdam HQ offers hands-on learning and proactive problem solving in a fast-growing AI platform environment.

You’ll tackle onboarding, hardware tracking, and tooling management while building automation solutions to reduce recurring issues, with a focus on rapid, effective support.