Junior Client Solutions Consultant

SPS Commerce; Breukelen; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Flexible/hybrid work options

Job summary

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Consultant I works with a team to implement solutions for customers, researching, diagnosing, and resolving problems for customer change events.

The role involves coordinating with clients, providing project updates, and acting as a customer advocate to align deliverables with business goals, while navigating incomplete requirements and maintaining strong

Qualifications

• Bachelor's degree required.
• 1–2 years of client-facing experience.
• Fluent in Dutch and English.
• Strong stakeholder management and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Install, upgrade, test, and configure systems as part of completing the implementation project.
• Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.
• Provide proactive project updates, set realistic expectations, and maintain transparency throughout every project phase.
• Serve as a customer advocate internally, ensuring team deliverables align directly with the client’s strategic business goals.
• Navigate defined project environments where requirements or trading partner specifications may be incomplete.
• Build strong, long-term relationships by understanding each trading partner's operational context and business priorities.
• Perform post-sale initial technical implementation of technology products.
• Work under moderate supervision with some latitude for independent judgment.
• Track progress of implementation projects, ensure deadlines are met, and resolve scheduling issues.

Skills

Dutch and English fluency

Client-facing experience

Stakeholder management

Communication skills

Problem solving

Time management

Relationship building

Education

Bachelor's degree

Job description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Consultant I works with a team to implement solutions for customers, researching, diagnosing, and resolving problems for customer change events.

The role involves coordinating with clients, providing project updates, and acting as a customer advocate to align deliverables with business goals, while navigating incomplete requirements and maintaining strong