Junior Implementation Consultant (Dutch/English)

TIE Nederland B.V.; Breukelen; Hybrid; EUR 42,000 - 56,000; Full time

Job summary

SPS Commerce, a leading provider of cloud-based supply chain management solutions, is seeking a Consultant I to join a team responsible for implementing solutions for our customers. The role will research, diagnose, resolve and follow up on problems for customer change events, with escalation as needed.

Based in our Breukelen office, this role is in-office two days per week with flexible/hybrid options. You will work under moderate supervision, build strong relationships with trading partners,

Qualifications

• Bachelor's Degree required.
• 1–2 years of relevant experience in client facing roles.
• Fluency in both Dutch and English.
• Strong stakeholder management and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to gather requirements and understand customer business needs.
• Excellent communication skills, including explaining complex topics in a clear and customer-friendly way.
• Strong analytical and root cause problem-solving capabilities.
• Ability to work with data, identify discrepancies, and troubleshoot issues effectively.
• Ownership mindset with accountability for customer outcomes.

Responsibilities

• Install, upgrade, test, and configure systems as part of completing the implementation project.
• Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals.
• Provide proactive project updates, setting realistic expectations, and maintaining transparency throughout every project phase.
• Serve as a customer advocate internally, ensuring team deliverables align directly with the client's strategic business goals.
• Navigate defined project environments where requirements or trading partner specifications may be incomplete.
• Build strong, long-term relationships by understanding each trading partner's operational context and business priorities.
• Perform post-sale initial technical implementation of technology products.
• Work under moderate supervision with some latitude for independent judgment.
• Track progress of Implementation projects.
• Ensure deadlines are met and scheduling issues resolved.

Skills

Stakeholder management

Client facing

Communication

Problem solving

Prioritization

Requirements gathering

Analytical thinking

Data analysis

Accountability

Time management

Education

Bachelor's Degree

Job description

SPS Commerce, a leading provider of cloud-based supply chain management solutions, is seeking a Consultant I to join a team responsible for implementing solutions for our customers. The role will research, diagnose, resolve and follow up on problems for customer change events, with escalation as needed.

Based in our Breukelen office, this role is in-office two days per week with flexible/hybrid options. You will work under moderate supervision, build strong relationships with trading partners,