ERP Implementation Consultant II (Dutch/English)

SPS Commerce, Inc.; Netherlands; Remote; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

SPS Commerce, Inc. is seeking consultants in the Netherlands to lead post-sale technical implementations and coordinate with clients to meet business objectives. You will install, test, configure, and upgrade systems while tracking progress and communicating status to stakeholders.

The roles include Consultant II and Senior Consultant, with responsibilities expanding to include escalation, partner coordination, and complex customer scenarios. Office in Breukelen, Netherlands.

Qualifikationen

• For Consultant II: Bachelor's degree with 2-5 years of relevant experience or equivalent.
• Fluent in Dutch and English.
• Strong analytical, problem-solving, and troubleshooting skills.
• Strong organizational skills and the ability to manage several projects concurrently.
• The ability to apply, test, and reconfigure data rules to produce the intended result.
• ERP knowledge, good communicator, problem solver.
• Understanding of EDI and supply chain is nice to have.
• For Senior Consultant: Bachelor's degree with 5-7 years of relevant experience or equivalent practical experience.
• Fluent in Dutch and English.
• Proven experience with EDI and supply chain.
• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment.
• Three or more years in account management, relationship management, product management, or a comparable field.
• ERP knowledge, good communicator, problem solver.
• Strong relationship-building skills, including over the phone.
• Demonstrated organization and prioritization skills, with the ability to handle multiple concurrent activities.
• Exposure to third parties, consultants, VARs, or adapter and application providers.
• Familiarity with XML.
• Experience with text editing and data mapping tools, and in-depth knowledge of mapping tool functionality.
• Strong written and verbal communication and interpersonal skills.
• A balanced mix of skills: driver and facilitator, tactical leader and doer.

Aufgaben

• Perform post-sale initial technical implementation of technology products.
• Execute installation, upgrades, testing, and system configuration to complete implementation projects.
• Consult with clients to analyze and verify operational needs and to understand their business objectives and goals.
• Track the progress of implementation projects, ensuring deadlines are met and scheduling issues are resolved.
• Keep customers and other stakeholders informed of project progress.
• Apply, test, and reconfigure data rules to produce the required results.
• Consultant II: Work under moderate supervision, with some latitude for independent judgment.
• Facilitate problem research, isolation, diagnosis, resolution, and follow-up for customer change events.
• Contribute to developing standardized solutions for customers.
• Escalate events appropriately when they fall outside your scope.
• Senior Consultant: Own support instances that require partner involvement, acting as the escalation point between the client and the SPS partner.
• Work directly with third parties, consultants, VARs, and adapter or application providers.
• Take on complex work of high importance to the organization.
• Maintain deep industry-specific business knowledge, staying current with emerging products and technical updates.

Kenntnisse

Dutch language

English language

Analytical skills

Problem solving

Troubleshooting

Project management

ERP knowledge

EDI knowledge

XML

Data mapping tools

Text editing tools

Ausbildung

Bachelor's degree

Tools

XML

Data mapping tools

Text editing tools

Jobbeschreibung

SPS Commerce, Inc. is seeking consultants in the Netherlands to lead post-sale technical implementations and coordinate with clients to meet business objectives. You will install, test, configure, and upgrade systems while tracking progress and communicating status to stakeholders.

The roles include Consultant II and Senior Consultant, with responsibilities expanding to include escalation, partner coordination, and complex customer scenarios. Office in Breukelen, Netherlands.