Italian speaking Sales Support Netherland

Centre People Appointments; Lelystad; Hybrid; EUR 40,000 - 52,000; Full time

Job summary

Centre People Appointments in Lelystad, the Netherlands, seeks an Italian-speaking Dealer Support to work with dealers and warehouse colleagues to ensure all orders are fulfilled accurately. The role requires business-level English and Italian, with initial training provided and a hybrid work arrangement after the probation period.

You will respond to technical queries, coordinate with suppliers and HQ, monitor dealer orders and inventory, and support regional sales and marketing initiatives to

Qualifications

• Customer, sales support or marketing experience in an industrial environment.
• Excellent customer service and communication skills.
• Willingness to travel within Europe.
• SAP and Power BI experience beneficial.
• Proficient in MS Office and Excel.
• Business English and Italian at B2 level.

Responsibilities

• Work with dealers and warehouse colleagues to ensure all orders are fulfilled correctly.
• Work with the technical department, suppliers, and HQ to deal with technical queries and solve parts issues.
• Monitor priorities of dealer orders according to their ordering request such as breakdown orders or stock orders.
• Visit dealers and identify improvement areas.
• Develop regional sales and marketing strategy to help dealers to improve their aftersales service capabilities.
• Develop and plan sales promotional campaigns.
• Monitor pricing levels and make recommendations.
• Monitor dealer inventory levels and make stocking recommendations.
• Make parts recommendation list to new dealers as well as for newly launched models.
• Provide parts system training to dealers.

Skills

Customer service

Communication

Analytical thinking

Travel flexibility

MS Office

English (B2)

Italian (B2)

Tools

SAP

Power BI

Excel

Job description

A major manufacturer in Lelystad, the Netherlands, is currently recruiting a Italian-speaking Dealer Support.

You will work closely with dealers and warehouse colleagues to ensure all orders are fulfilled correctly.

Business level (B2 level) of English and Italian are required for this role.

The initial training will be provided.

Ref: SE47701

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- (X) NOT eligible: Student visa, Freelance visa, requiring visa sponsorship

Work type: Hybrid working (up to 50%) available after probation period

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TYPE : Full-time 12-month contract to start, to become permanent

HOURS : 9:00-17:30 from Monday to Friday (40h/week, hybrid working after 6 months’ training period)

START : ASAP

LOCATION : Lelystad, The Netherlands

Italian-speaking Dealer Support RESPONSIBILITIES:

• Work with dealers and warehouse colleagues to ensure all orders are fulfilled correctly
• Work with the technical department, suppliers, and HQ to deal with technical queries and solve parts issues
• Monitor priorities of dealer orders according to their ordering request such as breakdown orders or stock orders
• Visit dealers and identify improvement areas
• Develop regional sales and marketing strategy to help dealers to improve their aftersales service capabilities
• Develop and plan sales promotional campaigns
• Monitor pricing levels and make recommendations
• Monitor dealer inventory levels and make stocking recommendations
• Make parts recommendation list to new dealers as well as for newly launched models
• Provide parts system training to dealers

Italian-speaking Dealer Support QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• customer/sales support, sales, or marketing experience in industrial area is beneficial
• Excellent customer service and communication skills
• Flexibility to travel in and outside of Europe for dealer visits
• Computer skills and operation experience of SAP is a plus
• Strong analytical skills and mindset
• Business level (B2) of English and Italian are required
• Fluency in other European languages is advantageous
• Proficiency with MS Office and Excel
• Experience of SAP and Power BI is beneficial

** All applicants must have the right to work in the Netherlands as the Company is not able to offer visa support in the future.