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Job summary
A renowned logistics firm in the Netherlands seeks a Dealer Support role focused on parts-related requests. You will serve as the first contact for dealers, managing inquiries and exceptions while ensuring effective communication with multiple departments. Ideal candidates are fluent in English and another European language and possess strong analytical and multitasking skills. This entry-level position welcomes recent graduates eager to learn in a dynamic environment.
Qualifications
Previous experience in a dealer/customer-facing multitasking role is desirable.
Ability to manage dealer exceptions through timely responses.
Responsibilities
Serve as the first line of contact for dealer parts queries.
Manage dealer exceptions and drive them to successful resolution.
Collaborate with other Parts departments to resolve requests.
Forecast parts availability and expedite backorders.
Efficiently resolve shipment, returns, and invoice inquiries.
Skills
Fluent in English
Another European language (French preferred)
Strong verbal and written communication skills
Proactive attitude
Analytical mindset
Multitasking ability
Experience with Six Sigma
Knowledge of trucks and parts
Education
Entry-level position; recent graduates welcome
Job description
A renowned logistics firm in the Netherlands seeks a Dealer Support role focused on parts-related requests. You will serve as the first contact for dealers, managing inquiries and exceptions while ensuring effective communication with multiple departments. Ideal candidates are fluent in English and another European language and possess strong analytical and multitasking skills. This entry-level position welcomes recent graduates eager to learn in a dynamic environment.