Automotive Parts Support Specialist

Trinamics; Noord-Brabant; On-site; EUR 30,000 - 40,000; Full time

Job summary

A renowned logistics firm in the Netherlands seeks a Dealer Support role focused on parts-related requests. You will serve as the first contact for dealers, managing inquiries and exceptions while ensuring effective communication with multiple departments. Ideal candidates are fluent in English and another European language and possess strong analytical and multitasking skills. This entry-level position welcomes recent graduates eager to learn in a dynamic environment.

Qualifications

• Previous experience in a dealer/customer-facing multitasking role is desirable.
• Ability to manage dealer exceptions through timely responses.

Responsibilities

• Serve as the first line of contact for dealer parts queries.
• Manage dealer exceptions and drive them to successful resolution.
• Collaborate with other Parts departments to resolve requests.
• Forecast parts availability and expedite backorders.
• Efficiently resolve shipment, returns, and invoice inquiries.

Skills

Fluent in English

Another European language (French preferred)

Strong verbal and written communication skills

Proactive attitude

Analytical mindset

Multitasking ability

Experience with Six Sigma

Knowledge of trucks and parts

Education

Entry-level position; recent graduates welcome

Job description

A renowned logistics firm in the Netherlands seeks a Dealer Support role focused on parts-related requests. You will serve as the first contact for dealers, managing inquiries and exceptions while ensuring effective communication with multiple departments. Ideal candidates are fluent in English and another European language and possess strong analytical and multitasking skills. This entry-level position welcomes recent graduates eager to learn in a dynamic environment.