IT ServiceDesk Employee

L - founders of loyalty; 's-Hertogenbosch; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Office in Den Bosch

Gym access

Job summary

L - founders of loyalty in Den Bosch is seeking a Local Support / System Administrator to join our IT team. You will handle day-to-day IT operations, provide hands-on support to internal users, and ensure devices and systems are ready for use.

You will support Microsoft 365 and Azure environments, manage onboarding/offboarding, and act as a first point of contact for IT incidents. The role offers growth in a dynamic, international environment and an on-site office in the heart of Den Bosch.

Qualifications

• 1 to 3+ years of IT Support or System Administration experience.
• Hands-on mindset with strong problem-solving skills.
• Experience with Microsoft 365 and Azure environments.
• Fluent in English; Dutch is a plus.
• Excellent communication and service-oriented attitude.

Responsibilities

• Provide first- and second-line IT support for internal users (hardware, software, access and connectivity issues).
• Prepare, configure and maintain laptops, devices and peripherals.
• Handle onboarding and offboarding (accounts, permissions, devices).
• Act as the first point of contact for IT questions, incidents and service requests.
• Manage and maintain IT assets and keep inventory up to date.
• Perform basic system administration tasks (user management, permissions, groups).
• Carry out basic Azure tasks (user access, simple configurations, SSO checks).
• Coordinate with external IT partners and discuss tickets and changes.
• Provide local on-site support for office-related IT issues.

Skills

IT Support experience

Problem-solving

Communication skills

English fluency

Dutch language (plus)

Microsoft 365

Azure familiarity

Tools

Azure

Microsoft 365

Job description

Are you our next System Administrator? Let’s talk!

Reports to: IT Manager

Team: IT

About the role

We’re looking for a Local Support / System Administrator to join our IT team in Den Bosch. In this role, you will be responsible for the day-to-day IT operations that keep the business running smoothly.

You will provide hands‑on support to internal users, ensure that devices and systems are ready for use, and support Microsoft 365 and Azure-based environments. This role is focused on execution and user support, with opportunities to develop your technical skills and grow within IT.

Key responsibilities

• Provide first- and second-line IT support for internal users (hardware, software, access and connectivity issues)
• Prepare, configure and maintain laptops, devices and peripherals
• Handle onboarding and offboarding (accounts, permissions, devices)
• Act as the first point of contact for IT questions, incidents and service requests
• Manage and maintain IT assets and keep inventory up to date
• Perform basic system administration tasks (user management, permissions, groups)
• Carry out basic Azure tasks (user access, simple configurations, SSO checks)
• Coordinate with external IT partners and discuss tickets and changes
• Provide local on‑site support for office-related IT issues

What you bring

Required

• 1 to 3+ years of experience in IT Support or System Administration.
• Hands‑on mentality and strong problem‑solving skills
• Basic knowledge of Microsoft 365 and IT environments
• Strong communication skills with a happy to serve mindset
• Fluent in English (Dutch is a plus)

Preferred

• Knowledge of Azure.
• Interested in security and cloud technologies

What we offer

• A role in shaping the narrative of the market leader in tactical loyalty
• A dynamic, international and entrepreneurial environment where bold ideas are valued
• Career growth opportunities and a culture of collaboration, feedback, innovation and impact
• A beautiful office space in the heart of ‘s-Hertogenbosch
• Access to L’s state-of-the-art gym

About L - founders of loyalty

L is the global leader in tactical loyalty campaigns for grocery retailers. With over 30 years’ experience across 35 markets and five continents, L partners with more than 100 leading grocery retailers to create rewarding Lifestyle and Entertainment campaigns, engaging over 60m customers worldwide.