IT/OT Solutions Architect — Lead Integrated Systems

Proactive Global; Veghel; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Proactive Global in Veghel, Netherlands, is seeking a Service Solution Architect to own and lead integrated IT/OT solutions for large-scale warehouse automation projects.

You will own the technical delivery, coordinate with customers and internal teams, and drive improvements across deployments, testing and release management. The role requires 5+ years in customer-facing IT, a relevant degree, strong analytical and communication skills, ITIL knowledge, and 10-20% travel.

Qualifications

• At least 5 years of experience in customer-facing IT roles, such as system integration, infrastructure, software delivery or testing within business-critical environments.
• A bachelor's degree in IT, Computer Science, Systems Engineering, Mechatronics, Robotics or a related technical discipline.
• Strong analytical and problem-solving skills, with the ability to understand the bigger picture while investigating technical detail when required.
• Experience with IT Service Management, with ITIL 4 certification considered an advantage.
• Strong communication and stakeholder management skills, including the ability to manage priorities during escalations and major incidents.
• Fluent English. Dutch language skills are an advantage.
• Willingness to travel approximately 10 to 20% domestically and internationally.

Responsabilités

• Take a holistic view of integrated IT/OT solutions across customer sites, ensuring all components work together effectively.
• Lead the technical response to major incidents, problems and changes.
• Coordinate with customers and internal teams to ensure technical delivery meets operational and business requirements.
• Identify opportunities to improve system performance, reliability and efficiency.
• Translate customer requirements into practical technical solutions and recommendations.
• Oversee testing, technical documentation, release management and risk assessment.
• Advise on system improvements and help customers get the most out of their automation infrastructure.

Connaissances

5+ years IT customer-facing experience

Analytical thinking

Communication & stakeholder mgmt

Fluent English

Willingness to travel

Formation

Bachelor's degree in IT / CS / Systems Engg / Mechatronics / Robotics

Description du poste

Proactive Global in Veghel, Netherlands, is seeking a Service Solution Architect to own and lead integrated IT/OT solutions for large-scale warehouse automation projects.

You will own the technical delivery, coordinate with customers and internal teams, and drive improvements across deployments, testing and release management. The role requires 5+ years in customer-facing IT, a relevant degree, strong analytical and communication skills, ITIL knowledge, and 10-20% travel.