Impactful IT/OT Solutions Architect (Logistics)

High Tech Source; Veghel; On-site; EUR 75,000 - 110,000; Full time

Job summary

A leading logistics automation provider in the Netherlands seeks a Service Solution Architect to take ownership of customer IT/OT solutions. The role requires 5+ years in IT/OT with customer interaction, a relevant bachelor's degree, and strong problem-solving and analytical skills. You will manage technical solutions, oversee incidents, and ensure seamless performance across customer lifecycles. You’ll join an international team dedicated to advancing complex automation systems.

Qualifications

• 5+ years of experience in IT/OT roles with customer interaction.
• Ability to manage time effectively and work under pressure.
• Fluent in English; Dutch is a plus.

Responsibilities

• Act as the technical lead for assigned customer accounts.
• Oversee incident, problem, and change management.
• Coordinate delivery with internal teams and customers.

Skills

Problem-solving

Customer orientation

Analytical mindset

Complexity management

Education

Bachelor’s degree in IT, Computer Science, Systems Engineering, Mechatronics, Robotics

Tools

ITIL4 certification

WCS/WMS knowledge

Data analysis tools

Job description

A leading logistics automation provider in the Netherlands seeks a Service Solution Architect to take ownership of customer IT/OT solutions. The role requires 5+ years in IT/OT with customer interaction, a relevant bachelor's degree, and strong problem-solving and analytical skills. You will manage technical solutions, oversee incidents, and ensure seamless performance across customer lifecycles. You’ll join an international team dedicated to advancing complex automation systems.