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Zusammenfassung
A leading logistics automation provider in the Netherlands seeks a Service Solution Architect to take ownership of customer IT/OT solutions. The role requires 5+ years in IT/OT with customer interaction, a relevant bachelor's degree, and strong problem-solving and analytical skills. You will manage technical solutions, oversee incidents, and ensure seamless performance across customer lifecycles. You’ll join an international team dedicated to advancing complex automation systems.
Qualifikationen
5+ years of experience in IT/OT roles with customer interaction.
Ability to manage time effectively and work under pressure.
Fluent in English; Dutch is a plus.
Aufgaben
Act as the technical lead for assigned customer accounts.
Oversee incident, problem, and change management.
Coordinate delivery with internal teams and customers.
Kenntnisse
Problem-solving
Customer orientation
Analytical mindset
Complexity management
Ausbildung
Bachelor’s degree in IT, Computer Science, Systems Engineering, Mechatronics, Robotics
Tools
ITIL4 certification
WCS/WMS knowledge
Data analysis tools
Jobbeschreibung
A leading logistics automation provider in the Netherlands seeks a Service Solution Architect to take ownership of customer IT/OT solutions. The role requires 5+ years in IT/OT with customer interaction, a relevant bachelor's degree, and strong problem-solving and analytical skills. You will manage technical solutions, oversee incidents, and ensure seamless performance across customer lifecycles. You’ll join an international team dedicated to advancing complex automation systems.
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