IT Help Desk Coordinator: Proactive Support & Onboarding

EMEA Recruitment; Lelystad; On-site; EUR 32,000 - 48,000; Full time

Job summary

A well-established manufacturing company in the Netherlands is looking for an IT Help Desk Coordinator to ensure systems run smoothly and address IT queries. The ideal candidate will have 3-5 years of IT support experience, showcasing a proactive attitude and people skills. This role involves handling IT issues, onboarding new employees, and improving IT processes. The company promotes a collaborative environment where the IT professional can take ownership of their work.

Qualifications

• 3-5 years’ experience in a similar role (IT Support, service desk).
• Proactive and people first approach.
• Experience with Office; knowledge of TOPdesk is a plus.

Responsibilities

• Handle IT issues reported through TOPdesk.
• Maintain a clear overview of ongoing IT issues.
• Onboard new employees with IT equipment.
• Work on process improvements in IT.

Skills

IT Support Experience

Proactive Approach

People Skills

Tools

TOPdesk

Microsoft Office

Job description

A well-established manufacturing company in the Netherlands is looking for an IT Help Desk Coordinator to ensure systems run smoothly and address IT queries. The ideal candidate will have 3-5 years of IT support experience, showcasing a proactive attitude and people skills. This role involves handling IT issues, onboarding new employees, and improving IT processes. The company promotes a collaborative environment where the IT professional can take ownership of their work.