Internship: Guest Relations

Hotelprofessionals; Amsterdam; On-site; EUR 7,616 - 9,123; Full time

Benefits offered by this job

Competitive trainee allowance of €750 per month

Cross‑training opportunities in various hotel departments

Healthy staff meal during shifts

International career opportunities within the Accor Group

Regular social events and staff parties

Opportunity to become a valued member of the INKredible team

Job summary

Hotelprofessionals in Amsterdam is offering a Guest Relations Intern position for those eager to dive into hospitality and Front Office operations. The intern will serve as the primary contact for guests, creating unforgettable experiences and upselling services to enhance their stays.

Ideal candidates should be enrolled in a Hotel Management program and possess a solid command of English. The position offers a competitive allowance of €750 per month based on 38 hours per week, with cross-training opportunities in various hotel departments.

Qualifications

• Available from August or September 2026 for at least 5 months.
• Available for 38 hours per week.

Responsibilities

• Serve as the primary point of contact for guests, ensuring their stay is exceptional.
• Create unforgettable guest experiences and surprise guests with delightful touches.
• Upsell guest services to enhance stays and drive revenue.
• Prepare for VIP arrivals and generate daily reports.
• Master Opera Cloud operations.
• Act as the main contact for ALL loyalty program members.
• Assist the front desk with check‑ins and check‑outs as needed.

Skills

Solid command of English

Proficiency in Dutch

Genuine affinity for hospitality

Education

Currently enrolled in a Hotel Management program

Job description

Guest Relations Intern

Are you eager to dive into the dynamic world of hospitality and learn all about Front Office operations? If so, this internship is perfect for you.

Responsibilities

• Serve as the primary point of contact for guests, ensuring their stay is exceptional.
• Create unforgettable guest experiences and surprise guests with delightful touches.
• Upsell guest services to enhance stays and drive revenue.
• Prepare for VIP arrivals and generate daily reports.
• Master Opera Cloud operations.
• Act as the main contact for ALL loyalty program members.
• Assist the front desk with check‑ins and check‑outs as needed.

Qualifications

• Solid command of English; proficiency in Dutch is a plus.
• Currently enrolled in a Hotel Management program.
• Available from August or September 2026 for at least 5 months.
• Available for 38 hours per week.
• Genuine affinity for hospitality.

Benefits

• Competitive trainee allowance of €750 per month based on 38 hours per week.
• Cross‑training opportunities in various hotel departments.
• Healthy staff meal during shifts.
• International career opportunities within the Accor Group.
• Regular social events and staff parties.
• Opportunity to become a valued member of the INKredible team.

Application

Send your resume and motivation letter via email to our HR department. For questions, email or call 020 555 1704.