Front Office Intern – September 2026

art'otel; Amsterdam; On-site; EUR 6,000 - 7,000; Full time

Benefits offered by this job

Discounted hotel rates

50% food and beverage discount

Learning and development opportunities

Tasty meal during your shift

Annual company parties and outings

Job summary

art'otel Amsterdam is looking for a Front Office Intern who will play a key role in creating memorable guest experiences. This position involves hands-on experience in Front Office operations while developing professional skills in a vibrant international environment.

The internship is available starting September 2026 for a minimum of 5 months. Ideal candidates are currently enrolled in a hospitality programme and possess strong English communication skills. Embrace a chance to grow and apply today!

Qualifications

• Strong communication skills in English (written and spoken).
• Proactive attitude with willingness to learn and develop.
• Enjoys working in a team and adapting to a fast-paced environment.
• Available for an internship of at least 5–6 months.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Communicate effectively with colleagues and guests.
• Support the guest journey including check-ins and check-outs.
• Assist with reservations, payments, and Front Office tasks.
• Deliver personalised guest experiences.
• Maintain a professional Front Office environment.
• Collaborate with departments to ensure smooth operations.
• Learn and apply hotel procedures and standards.

Skills

Strong communication skills in English

Proactive attitude

Guest-focused mindset

Teamwork

Education

Currently enrolled in a hospitality or related study programme

Job description

Overview

art'otel Amsterdam is where contemporary art, culture, and hospitality meet. Located opposite Amsterdam Central Station, our lifestyle hotel is an inspiring destination where guests can sleep, dine, connect, and discover. Creativity runs through everything we do, and our team brings this energy to life every day.

Position

As a Front Office Intern, you will be the face of the hotel and play a key role in creating memorable guest experiences. You will gain hands-on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a dynamic international environment.

The internship starts in September 2026 and for a period of a minimum 5 months.

Responsibilities

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery
• Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face-to-face communication
• Assist with reservations, payments, and Front Office administrative tasks
• Deliver personalised guest experiences and create memorable moments throughout the guest journey
• Maintain a professional and welcoming Front Office environment in line with brand standards
• Collaborate with departments such as Housekeeping, Food & Beverage, and Maintenance to ensure smooth daily operations
• Learn and apply hotel procedures, standards, and systems to support operational excellence

Essential Requirements

• Currently enrolled in a hospitality or related study programme
• Strong communication skills in English (written and spoken)
• Proactive attitude with willingness to learn and develop
• Guest-focused mindset with a positive and professional approach
• Enjoys working in a team and adapting to a fast-paced environment
• Available for an internship of at least 5–6 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Previous experience in hospitality or customer service is an advantage
• Interest in Front Office and guest relations
• Familiarity with hotel systems (PMS) is a plus
• Dutch or any additional language skills are an advantage
• Eagerness to develop operational knowledge within a hotel environment

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis

The internship allowance is €550 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

Ready to start your hospitality journey in a place where creativity, culture, and people come together? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to art'otel Amsterdam.

Join the fun. Create the art.